Enterprise asset management (EAM) is a process that aids businesses in optimizing the best performance of their expensive and heavy physical assets, such as vehicles, machinery, and buildings, to prevent or reduce unplanned downtime.
What is enterprise asset management software?
Enterprise asset management software is a transactional workflow system with a linear or hierarchical asset register and data to streamline asset maintenance.
EAM software is useful for companies that rely heavily on physical assets for operations in industries like mining, energy, oil and gas, utilities, aerospace, government, and defense.
EAM software manages the entire asset lifecycle—from procurement to disposal. It integrates with other business systems, such as ERP software, data visualization tools, and the IT tech stack so you can view (and manage) all asset activities from one place. It also enables asset tracking through real-time reports on the status of assets and sends alerts when required.
EAM software also gathers real-time and historical data to estimate the lifespan of a physical asset and predicts which parts will require repairs. It also enables assets to be monitored remotely, reducing the risk of sending technicians to dangerous locations.
According to a study by the Aberdeen Group, unplanned downtime costs between $10,000 and $250,000 per hour for industrial plants. EAM maintenance software aims to reduce such costs by maintaining asset health.
Several EAM solutions exist in the market, and this article will help you choose the right one for your business needs.
Here, we shall rate the different EAM software based on their likeability by the masses, ratings, ease of use, and account management services.
Quick Comparisson: Enterprise Asset Management Software
10 Best EAM Software
- Facilio
- UpKeep
- Redlist
- Fractal
- Maintenance Connection
- IBM Maximo
- Fiix
- eMaint CMMS
- IFS EAM
- HxGN EAM
1. Facilio
Facilio is an API-first, IoT-based, end customer-driven, and purpose-built enterprise asset management software for your facilities, inventories, and assets. Portfolio-wide insights can be surfaced from data collected and stored in a single place instead of being locked away in siloes.
FMs can use these insights to analyze expenses, manage inventory and resources, track asset status, and schedule maintenance work.
Moreover, Facilio’s modular platform allows FMs to tailor the EAM software to fit their specific portfolio requirements, including office buildings, hotels, academic institutions, and other commercial real estate.
It also offers out-of-the-box integrations with sensors, BMS, BIS, and other third-party business software for efficient facility management.
Investa, a leading real estate management company in Australia, reduced asset downtime by 40% with Facilio.
Facilio key features
Monitor your assets in real time: Use intuitive dashboards that display static and dynamic parameters. Get access to detailed reports on things like MTRR, MTBF, and lifecycle cost—so you can identify maintenance inefficiencies.
Optimize asset performance: Use metrics like energy usage, alarm triggers, and root cause data via IoT-driven remote monitoring to understand how your assets work. You can also forecast monthly energy spending and predict anomalies to schedule preventive maintenance.
Centralize asset lifecycle management: Prevent data silos and make asset details easily accessible for all team members with Facilio’s unified platform that brings all asset details such as purchase date and warranty period into one place.
Automate your workflows: Establish workflows as per your needs and trigger them according to predefined rules, such as adjusting your climate control system in response to real-time temperature changes.
Maintenance activity tracking: Streamline maintenance scheduling and stay on top of audits with a centralized maintenance platform.
Facilio pricing
You'll find flexible pricing options at Facilio, each tailored to suit different business segments. For specific pricing details and personalized quotes, request a demo.
Facilio ratings and reviews
Upkeep
UpKeep is a mobile-friendly cloud-based CMMS. It is ideal for various industries, including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, and education.
The system enables users to handle maintenance planning and work orders on the go, with capabilities for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat and collaboration, and invoice preparation.
Upkeep key features
- Access asset details like model, warranty, and depreciation schedules, from anywhere with the Upkeep mobile app
- Get insights into asset performance and schedule preventive maintenance with the Upkeep reliability dashboard
- Streamline maintenance activity by creating maintenance requests, assigning them to technicians, and allowing tenants to track the status of their requests
Upkeep limitations
- Some users report a lag in the load times for assets
- It lacks key features like choosing a time category when running the stopwatch, conditional selection, and printer support
Suitable for
Hospitality, commercial real estate, and fleets.
UpKeep ratings and reviews
Maintenance Connection
Maintenance Connection administers CMMS to organizations of all sizes globally. The solution can support various industries such as manufacturing, facility management, healthcare, government, leisure, mining, and transportation.
It makes tracking orders, scheduling preventive maintenance, integrated facilities management, and managing service requests easier.
Maintenance Connection key features
- Handle multi-site operations with centralized views and a scalable technological infrastructure
- Manage your work orders, inventories, and financial reporting from one place
- Stay compliant with features like audit logs, and searchable work records
Maintenance Connection limitations
- Clunky UI makes feature discovery challenging
- Lacks in-depth analytics, which makes creating custom or ad-hoc reports a hassle
Suitable for
Heavy industries like oil and gas, mining, manufacturing, and process manufacturing.
Maintenance Connection Ratings and Reviews
IBM Maximo
Intelligence for a new era of asset management, maintenance, and operations are some of the features that the IBM Maximo Application Suite takes pride in offering. By integrating Asset Performance Management (APM) solutions into an open, hybrid-cloud-based integrated suite, IBM Maximo expands its market-leading CMMS/EAM platform and offers monitoring, maintenance, and reliability data on a single platform.
IBM Maximo key features
- Streamline maintenance tasks with Maximo’s Reliability Strategies app with a library of over 58,000 failure modes and 5000 preventive maintenance tasks
- Optimize asset performance and reduce downtime with AI-powered analytics and real-time reports
- Automate inspections with intelligent compute vision and remote monitoring options
IBM Maximo limitations
- Some users report a steep learning curve, especially at companies that don’t have a dedicated IT team
- The cost of implementing and maintaining the software, plus, additional services and upgrades can be expensive in the long run
Suitable for
Public sector operations, oil and gas, and energy and utilities.
IBM Maximo Ratings and Reviews
Fiix
Fiix, by Rockwell Automation, combines asset, work order, and parts management tools with high-powered cloud and mobile capabilities. It is among the most open integration networks with AI-driven insights. With Fiix, you can get a complete view of work, parts, costs, schedules, and KPIs. You can also connect shop-floor IoT solutions and corporate IT systems to improve asset performance, communication, business results, and sustainability.
Fiix key features
- Organize assets using hierarchical structures like trees for easy categorization and tracking
- Monitor equipment usage with real-time metering data and KPIs like MTTR and MTBF
- Keep track of your maintenance costs by logging in details like repair dates, checklists, and spare parts used
Fiix limitations
- Users report that they find the Reports module in Fiix to be complicated and difficult to use
- There are no analytical tools in the Free plan which can be limiting
Suitable for
Large enterprises with basic maintenance requirements—especially organizations looking for asset management rather than advanced reports.
Fiix Ratings and Reviews
eMaint CMMS
The eMaint CMMS software helps boost asset reliability and extend equipment life. You may save labor costs by standardizing procedures and improving operations with eMaint. Utilize the system to manage work orders, automate PM schedules, and guarantee spare part availability. Cloud-based technology allows teams to access critical data from any location, whether at the plant, out in the field, or working remotely.
eMaint CMMS key features
- Streamline asset organization with hierarchical structures, drag-and-drop columns, and more
- Assess your asset’s health with reports like conditional monitoring and failure trends
- Work with a global team with eMaint’s timezone, currency, and numerical converters
eMaint CMMS limitations
- Integrating eMaint CMMS with other software can be tricky
- Users have found the mobile app to be both difficult to use and lacking in features
Suitable for
Organizations with a global presence. It supports 27+ languages, making internal communication a breeze when collaborating with local teams in different countries.
eMaint CMMS Ratings and Reviews
IFS EAM
IFS EAM provides end-to-end services to users from the cradle to the grave. IFS allows businesses to realize operational objectives, generate cost reductions through enhanced maintenance operations, and boost user productivity through enhanced user experiences.
IFS EAM key features
- Manage your assets, supply chains, and even projects from one platform with IFS EAM
- Plan your maintenance tasks with AI-powered and dynamic scheduling options
- Keep your assets running at peak performance with continuous improvements based on real-time and predictive analytics
IFS EAM limitations
- Multiple users have reported that they find the Customer Support at IFS EAM to be slow and unresponsive
- There’s a steep learning curve that can increase the time to go live
Suitable for
Large organizations with diverse equipment types, such as those in telecommunications, construction, and logistics.
IFS EAM Ratings and Reviews
HxGN EAM
A highly configurable enterprise asset management system, HxGN EAM (formerly Infor EAM) aids companies in the manufacturing, healthcare, transportation, and public sectors in gaining more insight into their capital assets. With its integrated performance management, preventative maintenance, and equipment assignment capabilities, HxGN EAM simplifies the administration of assets.
HxGN EAM key features
- Centralize asset data management and ensure that your organization complies with regulatory requirements
- Extend your assets’ lifecycle with performance analysis and risk mitigation strategies
- Track the cost of labor, schedule preventive maintenance, and more to reduce downtime costs
HxGN EAM limitations
- The user interface is clunky leading to a longer learning curve
- Limited integration support
Suitable for
Integrates well with Geographical Information Systems (GIS), making it suitable for organizations maintaining linear assets—pipelines, and railways—spread across a vast region.
HxGN EAM Ratings and Reviews
Redlist
Redlist is a cloud-based CMMS for small to large enterprises' production planning and asset management. It uses customized forms, maintenance, and production tools. Its customers may maintain safety throughout operations through audits, real-time alerts, and corrective action work orders. It is designed for the agriculture, crane and heavy haul, construction, facilities, F&B, manufacturing, mining and metals, oil and gas, utilities, and waste management sectors.
Redlist key features
- Create a framework for your work order process with custom frequencies, assignments, and pre-built templates
- Go from reactive to proactive by automating maintenance tasks at periodic intervals
- Manage your lubrication process with automated quality checks and digital inspections
Redlist limitations
- Some users report that the software loads slowly at times, causing delays and even loss of data
- Limited customization option in the dashboard
Suitable for
Organizations with lubrication management as a core part of their maintenance activities. This includes transportation, aerospace, and manufacturing.
Redlist Ratings and Reviews
G2: 4.5/5 (36 reviews)
Capterra: 4.8/5 (28 reviews)
Fracttal
Fracttal is a powerful cloud-based and 100% mobile-based CMMS/EAM software on the market. Fractal is an agile software that can align with any type of organization or industry, innovative and unique. It helps in digital transformation that enhances the longevity of assets and makes your team more productive.
Fracttal key features
- Get quick answers to all your asset-related questions with Tony—Fracctal’s AI-powered assistant
- Work offline and automatically sync data to the cloud when you return online
- Keep track of your maintenance requests, work orders, and inventory from anywhere with the Fracttal mobile apps
Fracttal limitations
- The app can be laggy and glitchy at times
- The filtering options can be confusing
Suitable for
Organizations in the energy, utilities, and commercial real estate sectors.
Fracttal Ratings and Reviews
How to choose the best EAM software
To select the best EAM software for your needs, you must explore customer experience factors such as onboarding, support, and usability of the system.
- Asset organizing and management: An asset hierarchy helps users keep track of the history and features of an asset, such as a breakdown of what an asset does, where it is located, and what parts are within that asset. For example, an air conditioning unit installed on a specific date, situated in a particular office, containing a motor, freon, and an electric harness. This breakdown gives maintenance teams a better understanding of where their assets are located and how to schedule maintenance check ups accordingly.
- Asset tracking: Companies using fixed assets need to know exactly which equipment is used, where, and how. This functionality relies on asset information provided by equipment manufacturers and the asset hierarchy mentioned above. Multiple fixed assets can be tracked across multiple locations using GIS (geographic information system) and RFID (radio-frequency identification).
- Inventory management: You can track spare parts and accessories required to perform repairs and other maintenance operations. You can also use inventory management to estimate future demand for spare parts, plan maintenance operations based on stock availability, and calculate repair costs.
- Onboarding: A good onboarding experience minimizes disruption to your existing workflows and allows you to start reaping the benefits of the software faster. Moreover, it gives you an idea of how you can make the best use of their services—especially workflows, integrations, and reports, so you can optimize your assets right from the beginning.
- Customer support: Even after a smooth onboarding, you may have questions or require additional training, especially when you start exploring advanced functionalities. Various technical glitches, integration issues, or unexpected challenges may arise. Check reviews to see if the vendor provides reliable customer support.
Alternatives to Enterprise Asset Management Software
While EAM software is a great solution to manage your assets, it’s not the only one. Depending on your use case, here are a few other solutions that might get the job done for you.
CMMS tools vs FMS software vs IoT-driven devices
- CMMS tools: They have basic asset management features like maintenance scheduling, inventory control, and more. This makes it a great EAM alternative for organizations with fewer assets or simpler maintenance requirements.
- Field Service Management (FSM) software: If your organization's primary focus is managing field service workers and technicians, and you don’t require end-to-end asset lifecycle management tools or analytics, then FSM software might be a better choice for you.
- IoT devices: FMs with multiple facilities in their portfolio need software-driven efficiency at scale. Everything their clients need must be in one place, including IoT devices. This gives them more ammo for quick reporting, communication, insights, and internal and external benchmarking.
Though CMMS, FSM, and IoT are all great tools and work well for specific situations, they might not be as comprehensive as EAM software, especially if you want to scale your organization or your scope of work changes.
In these cases, you might opt for a solution like Facilio. Depending on your use case, you can start with its CMMS or FSM software. As your organization grows and your asset management needs get trickier, you can simply switch to Facilio's EAM platform. This way, you'll always have the right tools and features for each stage of your journey.
How does EAM software work?
EAM software acts as a command center for all your physical assets—production equipment, vehicles, building infrastructure, and more. Here are the key components of an EAM solution:
- Data management: To maintain a comprehensive record of all your assets, including details, location, and maintenance history
- Inventory Management: To stock levels, generates automatic purchase orders when needed, and optimizes inventory so parts are never out of stock
- Work order management: To create work orders for technicians, manage tickets, and track various maintenance tasks
- Preventive maintenance: Schedule proactive maintenance based on manufacturer recommendations, historical performance data, and predictive analytics
- Asset optimization: Make data-driven decisions regarding your asset management strategy with valuable insights on asset performance, maintenance costs, and downtime trends
Beyond just asset management—API-first and IoT-driven modular platform
Legacy EAM software is not purpose-built and focuses only on asset maintenance, whereas Facilio takes a single-pane-of-glass approach. Facility managers can oversee the entire asset lifecycle—from acquisition and planning to maintenance, operations, and disposal—from one place.
As a result, you can automate processes, drive stakeholder engagement, and gain insights to improve efficiency via a single platform.
Facilio takes an API-first and IoT-based approach that democratizes data for third-party access and enables portfolio-wide remote monitoring. It also supports integrations with both business and building automation apps.
In addition, it takes a no-code SaaS platform approach instead of a point solution approach so that facility managers can deal with the common customization, integration, and automation challenges faced in portfolio operations and maintenance.
Request a demo, and see how Facilio can help you manage your assets seamlessly.
Frequently Asked Questions (FAQs)
1. What is the difference between CMMS and EAM?
While both CMMS and EAM software help organizations with asset management, they have different purposes.
2. What are the benefits of enterprise asset management software?
EAM software offers benefits such as:
- Increased efficiency: Digitized and automated workflows save time and reduce busy work.
- Better asset life: Predictive analytics, energy forecasting, and preventive maintenance extend an asset’s life.
- Real-time insights: EAM software provides visibility into asset performance and maintenance activities through customizable dashboards and reports
3. How long does it take to implement EAM software?
It can take anywhere between one month to one year to successfully implement EAM software for your business. It depends on various factors like the number of assets, the complexity of your operations, and more.
4. Does EAM software offer mobile access?
Yes, most EAM software vendors provide mobile apps for easy access. We suggest checking with your vendor to understand what specific capabilities are available on their mobile apps.
5. What are the factors to evaluate when selecting EAM software?
Some key factors to consider when choosing your EAM software are the features provided, scalability, ease of use, integration capabilities, customization options, vendor reputation, onboarding experience, and customer support.
