Fault Detection & Diagnostics
Enterprise-grade FDD powered by software and experts who run it for you
Get an enterprise fault detection and diagnostics to detect high-impact faults in real time and automate fixes, so your teams resolve issues faster with less effort.
Trusted by forward-thinking enterprises globally
Bring clarity, speed, and accuracy to every fault with AI-driven diagnostics
Intelligent Alarm Management
Unify alarms, eliminate noise, and surface only what matters
- Centralized monitoring
Bring alarms from every BMS and vendor system into one engine, removing site-by-site setup and complexity.
- Actionable intelligence
See system failure trends, energy drifts, and resolution times to understand asset health portfolio-wide.
- Performance insights
Access deep EnPI analytics that highlight inefficiencies and guide smarter energy optimization strategies.
Predictive Analytics
Spot anomalies early and act before failures escalate
- ML-driven forecasts
Use machine learning to detect issues early, predict end-of-life stages, and plan spares in advance.
- Data-backed reliability
Analyze historical behavior to identify failure patterns and improve equipment uptime across your portfolio.
- Proactive maintenance
Turn predictive insights into scheduled work, cutting reactive repairs and avoiding major disruptions.
Automated Work Orders
Turn validated faults into fast, coordinated action
- Condition-based routing
Prioritize critical anomalies instantly and trigger the right workflows using real-time FDD insights.
- Seamless rectification
Connect diagnostics to FM operations so your team resolves issues faster without manual triage.
- Response optimization
Track alarm response across sites to improve turnaround times and overall operational efficiency.
Cost and Impact Analysis
Understand every fault's impact and act with clarity
- Precision diagnostics
Identify the exact sub-component causing an issue using real-time analytics for faster, cleaner fixes.
- Energy trend analysis
Analyze consumption trends to reveal inefficiencies, recurring issues, and hidden cost impacts.
- Insight-driven actions
Use AI-driven impact data to route maintenance tasks intelligently and improve operational efficiency.
Rule Library and Builder
Customize fault rules to match every system's behavior
- Flexible configurations
Adapt pre-built rule templates with simple or advanced conditions to match your building's logic.
- Fine-grained control
Adjust performance thresholds to remove inefficiencies and go beyond basic alarms.
- Always-on oversight
Customize rules and track changing conditions to avoid surprises and maintain asset performance.
Unleash portfolio-wide efficiency with continuous intelligence
reduction in Man hours Spent
savings in Annual Cost Recovery
fewer Monthly Billing Anomalies
ready in ESG Compliance Data
Transform how you detect, diagnose, and resolve faults with Facilio's AI-Powered FDD software
Book a 1-1 live demoRedefine alarms from passive notifications to proactive problem solvers
Smart filtering
Automatically correlate alarms that share a root cause and suppress redundant noise so your teams only see meaningful signals.
Business-impact scoring
Evaluate faults by cost, risk, comfort impact, and downtime potential to know exactly which issues demand immediate attention.
AI-assisted validation
Use AI to validate anomalies, reduce false positives, and highlight faults that are truly actionable across your portfolio.
Insightful reports
Generate scheduled, digestible alarm and performance reports to uncover patterns and make data-backed operational decisions.
Unified collaboration
Share contextual alarm insights with contractors, owners, and tenants to keep everyone aligned and accelerate issue resolution.
Effortless scaling
Add new assets, points, or locations without rework, ensuring consistent monitoring and diagnostics across your entire portfolio.
Unleash portfolio-wide efficiency with continuous intelligence
Continuous Commissioning
Keep equipment optimized year-round
Keep equipment optimized year-round with real-time diagnostics that catch performance drifts early and guide corrective actions.
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Success Extrapolation
Scale proven fixes across your entire portfolio
Scale proven fixes across sites by replicating what works — from optimized setpoints to effective maintenance strategies.
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Data-Backed Decisions
Turn FDD insights into measurable business outcomes
Use clear evidence from FDD insights to justify budgets, strengthen vendor discussions, and improve contract performance.
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Enhance your operations with advanced Connected Building Bureau Services
Utility Bill Management as a Service
- End-to-end bill lifecycle management
Collection, validation, and reconciliation across all utilities.
- Automated bill digitization
OCR, AI, and API-based ingestion with zero manual errors.
- Portfolio-wide cost insights
Real-time visibility into spend, anomalies, and recovery opportunities.
Remote Monitoring as a Service
- 24/7 expert oversight
Specialists monitor alarms, patterns, and anomalies round the clock.
- System-based performance monitoring
AI/rule-based tracking across HVAC, BMS, lighting, and more.
- Early fault-to-action workflows
Verified issues converted into work orders automatically.
Advanced Analytics as a Service
- Energy & sub-metering intelligence
Detect waste, load anomalies, and optimization opportunities.
- Asset & comfort analytics
Reports on equipment health, IAQ, thermal comfort, and performance drift.
- Root-cause fault analytics
Deep diagnostic insights to prevent recurring issues.
Real results from forward-thinking operations teams
Limited visibility into asset performance and energy waste
Manual Delta T tracking causing billing errors and delays
Reactive maintenance with no real-time insights
Recurring faults not identified or resolved early
Centralized monitoring of HVAC, chilled water, and utilities
Automated Delta T optimization and anomaly detection
Real-time fault detection with automated work orders
Continuous insights on energy drift and asset health
Improved utilization of monitoring and analytics tools
