Effective Date: 3 July 2018
Facilio Inc. is a facilities management software provider for commercial real estate properties. Its platform offers solutions and services to manage Your building operations, facility maintenance, assets and sustainability performance.
Scope of this Policy
Collection & Usage of Information
Facilio collects only that information which is essential for providing our services to You. We collect those information which You provide or submit to us directly by signing up for our services, by filling out online forms or by writing testimonials about our software and services. We also collect information from third parties. The term third party includes (i) our marketing and reselling partners from whom we may receive your personal information and (ii) third party analytical tools through which we collect aggregate or de-identified information about your website visits and usage of our software.
The personal information provided by You includes Your full name and email address submitted to us along with the sign up form. When You fill out a demo request form You may at Your option provide Your phone number to us. We may collect your personal information from LinkedIn, only when You permit or volunteer to share it with us.
We use the information collected from You for the purposes listed herein.
Children Online Information
Our website or our services are not designated or intended for use by children who are under the legal age of majority. We do not knowingly collect any personal information from children.
Information from Mobile applications
Accessing User's Location:
We automatically collect certain types of usage information when you visit our Service, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology (collectively, “tracking technologies”). We may collect and store information locally on your device using mechanisms such as browser storage and application data caches. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. We also save all the information that you may provide along with the complaint, like photo, video/audio, user location and other complaint related data. We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
Sharing Your Information
Usage of Cookies
Retention of Information
We retain Your personal information until You explicitly delete or terminate Your account with us. Upon termination, we will retain Your information in our servers for a period of six (6) months or until further period as required by the then current statute.
Third party links in our website
Revision of this Policy