Connected CMMS
Unified maintenance, asset and facility management across sites.
#1 Facility Management Software
Agentic AI Platform for
Facilities Management
Built on years of FM tech expertise, Facilio pairs a unified FM software suite with AI agents that help teams deliver faster service.
One billion+ sq.ft managed across the world
Trusted by forward-thinking enterprises globally
Real estate
Facility services
Retail
More
Everything you need to run facilities, from AI agents to connected apps
Years of connecting facilities, systems and workflows shaped the platform we offer today. A proven FM software, a powerful suite of AI agents and customizable applications, all in one place.
- Atom Suite of AI Agents: Workflow agents, Building data agents, Custom agents. Cut manual coordination and respond faster while your team stays in control.
- Connected Facilities Software: Connected CMMS, Connected Buildings, Connected Refrigeration. Manage maintenance, compliance, buildings, and vendors, all from one platform.
- Facilio IoT Edge Software: BMS integration, Equipment telemetry, IoT connectivity. Connect live equipment data to maintenance and operating decisions.
- Facilio Studio
AI agents that keep operations moving 24/7 without interruption
From the first service request to invoice approval, agents reduce manual handoffs and follow-ups so your team can focus on delivery.
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Handle requests as they arrive, 24/7. The agent turns calls, emails and messages into prioritised work orders.
Learn more about the Service intake agent
Handle requests as they arrive, 24/7. The agent turns calls, emails and messages into prioritised work orders.
Learn more about the Service intake agent
Berkeley’s helpdesk no longer needs a coordinator for every call. Across its existing channels, Facilio’s AI agent handles requests from intake to dispatch around the clock, improving service quality without adding headcount.
Read case study80% Calls handled by AI
4x Faster dispatch
The software that powers your facilities, keeping everything running smoothly.
Manage maintenance and building operations in one AI-native platform. Add the capabilities your portfolio needs.
Connected Buildings
Portfolio-wide energy and building performance management with IoT.
Connected Refrigeration
Multi-site leak detection and refrigerant compliance management.
Need an agent or app built for your specific workflows?
With Facilio Studio, you can have it running in days, not weeks. Our FM Ops Engineers use components already on the platform to build bespoke agents/apps, fitted to your workflows and systems.
Trusted by forward-thinking facility management teams globally
Hear from the operations leaders who transformed their workflows with our AI-powered platform — delivering faster response times, lower costs, and happier teams.
“FMs rely on outdated tools, forcing clients to adapt to inefficient processes. Facilio provides real-time reports and comprehensive IoT and sustainability insights for growth.”
What AI is already taking off facilities teams’ plates
The same workflow before and after an agent takes it on, with the results teams report.
Before
PN Tenant reports a leak by phone or email NO RESPONSE
RM Request logged in the helpdesk tool NEXT DAY
JL Manually triaged and prioritised WAITING
KO Technician availability checked by phone NO ANSWER
SA Work order created and assigned SLA MISSED
TB Tenant updated by email FORGOTTEN
After
Leak request turned into a work order Raised on WhatsApp at 2:14 am
- Request captured from WhatsApp INSTANT
- Classified as a P2 plumbing leak 1 MIN
- Technician matched by skill and location 2 MIN
- Work order created with photos 1 MIN
- Tenant updated with an ETA INSTANT
- 4x
- Faster job completion
- 60%
- Helpdesk workload removed
- 8 in 10
- Requests handled by AI
- 100%
- After-hours calls covered
Learn what’s possible with Facilio
Browse customer stories, use cases and walkthroughs of what Facilio can do for you.
Webinar
The Autonomous Era of FM Is Here What changes when agents handle intake, dispatch and validation, and how facilities leaders are rolling them out. Watch webinar 
Ebook
Scaling FM in 2026: The Tech-Led Playbook for High-Margin Operations Read ebook 
Customer story
Charter Hall: Reducing manual invoice work across a property portfolio Read case study
Secure by design. Connected by default.
Agents work within your rules
Permissions, approvals and audit trails keep every automated action visible and in your control.
- Access stays within your rules
- Approvals stay with your team
- Every action leaves a trail
- Your data stays protected
Works with the systems you already run
Facilio syncs both ways with your business systems, building controls and in-house tools, without rip-and-replace.
- Business systems
- Buildings and devices
- Custom connections
- Works with
Frequently asked questions
See by categories:
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4 to 6 weeks for the first module. Each additional module is faster once the integration is established.
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Yes — we offer out-of-the-box connectors for Planon, Archibus, Maximo, and other major CAFM platforms, plus a flexible API for custom integrations.
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Absolutely. We are ISO 27001 certified, GDPR compliant, and all data is encrypted at rest and in transit with role-based access controls.
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Yes — the platform is built for multi-site operations. You can manage hundreds of locations from a single dashboard.