UpKeep vs FMX (2026): Features, Pricing and Reviews

UpKeep and FMX land on the same shortlist when a maintenance or facilities team moves off spreadsheets, yet they come from two different philosophies. UpKeep is built around the technician and the asset, so most of the work happens on a phone. FMX is built around the facility calendar, so work orders sit next to room bookings, events and capital plans.

Both are cloud-based CMMS (computerized maintenance management system) platforms rather than enterprise asset management (EAM) suites. The fastest way to choose is to ask what you run: a plant, a field crew or a property maintenance team points one way, while a school district, a campus or a public building estate points the other.

This guide compares UpKeep or FMX on features, pricing, mobile apps, AI, setup and real user reviews, then makes a clear call for each type of operation. Need more than two names on the list? The roundup of the best cmms software compares the wider field.

Quick take: UpKeep or FMX for your team

UpKeep vs FMX at a glance: the master comparison

UpKeep vs FMX feature-by-feature comparison

The UpKeep vs FMX features that separate them, grouped by area, with Yes, Partial or No and a short line of evidence behind each call in the grid below.

Core maintenance

Asset and facility management

Intelligence and integrations

Deployment and support

The operational view

A feature list shows what exists. The grid below scores how each product behaves day to day for the technicians, coordinators and directors who use it.

UpKeep: the mobile-first CMMS built around technicians and parts

UpKeep is the phone-first CMMS that maintenance teams in plants, fleets and properties use to log work where it happens, with AI layered across the whole app.

UpKeep is a cloud-based CMMS and asset operations platform founded in 2014 in Los Angeles, and its G2 listing says more than 4,000 companies use it. It centralizes work orders, preventive maintenance, parts inventory and asset records, and it was designed for the technician first, so jobs are created and closed on the floor rather than at a desk.

The tradeoff sits in the tiers. The $24 Essential plan covers work orders and Nova, while preventive maintenance scheduling, inventory, offline mode, multi-site management and the API arrive step by step up to Enterprise.

Key industries: manufacturing, facilities, property management, retail, fleet and transportation, and hospitality and restaurants.

Key features

• Work orders on mobile: technicians create, update and close work orders from the native iOS or Android app, attach photos and dictate notes with Voice Fill; if work orders are all you need, compare it with the best work order software as well.
• Preventive maintenance: recurring schedules trigger by calendar dates, meter readings or runtime hours, each with a custom checklist attached; PM scheduling starts on the Premium plan.
• Parts and inventory: stock levels, minimum reorder thresholds, low-stock alerts and barcode or QR code scanning, plus Photo-to-Part, which builds a new inventory item from a photo of a part's label or packaging.
• Asset lifecycle tracking: asset registries hold lifecycle history, manuals and warranty data across one site or many, with full lifecycle tracking and full analytics history from the Professional tier.
• Mobile offline mode: technicians keep working in basements and plant rooms with no signal, then sync later; Professional caches 5 work orders automatically, Enterprise up to 100, and offline checklist.
• Edge IoT sensors: wireless sensors for vibration, temperature, current, pressure, humidity and leaks report through a cellular gateway, sold as hardware plus a monthly subscription, and AI Insights, still in beta, turns the readings into hourly asset health scores.
• Nova and UpKeep Studio: Nova answers plain-English questions about your own data, runs scheduled tasks through Nova Pulse, automates hand-offs through Nova Workflows (launched September 2026) and builds custom apps in UpKeep Studio that now run on mobile.
• Safety and fleet: UpKeep Safety adds incident and CAPA tracking, OSHA 300 logs, LOTO and permits, while Fleet covers QR-code vehicle inspections with Samsara telematics.
• Enterprise controls: multi-site support, purchase orders, API access, SSO, custom work order statuses, workflow automation and custom dashboards all sit on the Enterprise tier.

What reviewers say: UpKeep holds 4.5 out of 5 across 1,106 reviews on G2, the largest review base in this matchup, and 86 percent of its Software Advice reviewers recommend it.

Lucien P., reviewing on G2 in August 2026, said that with UpKeep "every part has its place, which has made a big difference." Alya S., a product manager on Software Advice, valued in July 2026 that technicians can "update tasks, attach photos, and communicate in real time."

The criticism clusters around administration and support. A system administrator at a manufacturer wrote on Gartner Peer Insights in June 2026 that "Support never feels on top of issues." The full upkeep cmms review breaks the feedback down theme by theme.

FMX: the facilities and scheduling platform for schools and campuses

School districts, campuses and civic building teams choose FMX to keep work orders, room bookings, event calendars and capital plans together in one system.

Education is FMX's heartland: 35 percent of its Software Advice reviewers work in education, and FMX says it serves more than 400,000 professionals. Short for Facilities Management eXpress, the Columbus, Ohio company dates to 2012 and sells a cloud-based CMMS with facilities scheduling built in.

FMX is sold as a set of suites rather than as tiers. Work Manager handles requests, work orders and preventive maintenance, and you add Event Manager, Warehouse Manager, Capital Planner, Utility Manager, Fleet Manager or IT Asset Manager as your scope grows. The cost of that breadth is a desk-first experience and a price you only see after a quote.

Key industries: K-12 school districts, higher education, state and local government, non-profit and faith-based organizations, property management, healthcare and manufacturing. Districts comparing their options often start with this guide to cmms for schools.

Key features

• Work Manager: staff and community members submit requests through configurable forms on any device, or by text message through a Twilio integration, and technicians resolve them in the FMX Work List app while logging labor time and scanning equipment QR codes.
• Preventive maintenance: time, usage or inspection triggers run PMs from a central calendar, each with its own checklist, so recurring work looks the same across every building; weigh it against the best preventive maintenance software if PM depth decides your shortlist.
• Event Manager: staff and community members request rooms, fields and equipment, with approval routing, conflict detection, rental invoicing, payments and insurance documents in the same system.
• Warehouse Manager: parts and supplies across one or more storerooms, with automatic deductions when technicians log parts, low-stock alerts, mobile QR scanning and FIFO, LIFO or weighted-average valuation.
• Capital Planner and condition assessments: replacement criteria such as maintenance cost against replacement asset value, funding sources like grants, bonds and levies, and inflation projections feed multi-year scenarios, and condition assessments are sold as an FMX service.
• Interactive Mapping: a paid add-on that places assets, work orders, inventory and spaces on floor plans or geo maps, with a public, map-based portal where community members report issues without an FMX account.
• Utility, Fleet and IT Asset Managers: utility bill extraction with energy and water use intensity benchmarks, vehicle PMs with Samsara telematics, and IT tickets, loaner devices and device-management sync all sit on the same platform as facilities work.
• Iris AI assistant: an assistant built on a large language model that answers plain-language questions and assigns, holds or resolves requests on command, switched on for every customer, still labeled early access, and focused on the work request module.

What reviewers say: satisfaction runs high on a smaller base. Software Advice reviewers recommend FMX at a 93 percent rate, and it averages 4.8 out of 5 from 46 reviews on G2.

Angela K., a technology support coordinator in education management, wrote on Software Advice in March 2026 that FMX "works for multiple departments within our organization." Teresa Yantone, office manager at Del-Mor Dwellings, told TrustRadius in June 2024 that "We use it every single day."

The complaints are specific rather than broad. Jesse Z., reviewing on Software Advice in July 2026, found that "The calendar is not easy to filter" when checking which events are reserved on which days. The fmx cmms review goes through the rest of the feedback.

UpKeep vs FMX pricing

UpKeep vs FMX pricing is a published per-user price against a quote built from users, enrollment and modules, and each grows with your team in a different way.

Sources: UpKeep pricing and FMX pricing.

How UpKeep bills: you pay per paid user per month, and each tier also carries Nova credits that scale from 250 a month on Essential to 1,000 on Enterprise. The jump that matters is from Premium to Professional, where offline mode, the external request portal and asset lifecycle tracking live. The upkeep pricing guide models the cost at different team sizes.

How FMX bills: FMX quotes each organization on the users who manage or close tasks and the features you switch on, while public K-12 districts pay on student enrollment with unlimited users. Requesters, community members, vendors and partners never count as billable, a one-time fee covers implementation, and contracts renew each year.

What to get in writing: for UpKeep, confirm which tier holds the offline, multi-site and API features you need, and what implementation costs at that tier. For FMX, confirm which suites are in the quote, how a billable user is defined, the implementation fee and the renewal terms. The fmx cmms pricing guide walks through what goes into a quote.

UpKeep vs FMX AI and add-ons

UpKeep vs FMX AI is a broad agent platform against a focused request assistant; here is what each one does today and what is still in beta or early access.

UpKeep: UpKeep has the broader AI toolset. Nova works in the background as well as in chat, auditing data, running scheduled jobs and workflows and building small apps, while the Intelligence tools handle voice entry, scheduling suggestions, checklists and parts creation.

UpKeep's own pages disagree on gating. The Nova page includes Nova on every plan, the AI page puts Nova's autonomous actions and Studio at Professional and its Intelligence tools at Premium and above, and the pricing page lists Studio under Premium. Get the tier in writing, and see how agentic ai for upkeep users can extend it.

FMX: Iris is narrower and practical. It answers questions about requests, buildings and equipment and assigns or resolves requests in bulk, with limits FMX documents openly, such as no search by building group yet. FMX is also testing a Model Context Protocol (MCP) server, not yet rolled out to every customer, that lets assistants such as Claude or ChatGPT work with your FMX data, and it states in its AI data policy that customer data never trains any AI model.

In practice, UpKeep's AI already runs checks on a schedule, while FMX's helps a coordinator find and sort work faster. For a wider view of what agents can add on top of FMX, see this guide to ai agents for fmx.

Difference between UpKeep and FMX on integrations and setup

The difference between UpKeep and FMX on setup is a self-serve start against guided onboarding, and their integration lists point at two distinct buyers.

The integration lists tell you who each product is built for. UpKeep connects to ERP and finance systems such as SAP, NetSuite and QuickBooks, plus operations tools such as Samsara and Yardi Voyager. FMX connects to school systems such as Arbiter for athletics scheduling and Blackbaud or Veracross for school administration, and it handles invoicing with its own accounting feature rather than an ERP link.

On setup, the slowest step is the same on both: loading assets, locations and parts. UpKeep lets you start alone and buy training when you need it. FMX runs four onboarding meetings, from kickoff to user training, which takes longer but suits a district that wants a guided rollout across many buildings.

When to choose UpKeep over FMX

Choose UpKeep over FMX when the work lives on the shop floor or in the field, and parts, sensors and a phone app matter more than calendars and bookings.

UpKeep is the better fit when:

• Your technicians work on the floor or on the road and need a phone app that handles photos, voice notes, barcode scans and offline work.
• Parts drive your maintenance, and you want stock, costing and reorder points tied to every work order and every asset.
• You want a price you can model before a sales call, starting from published per-user tiers.
• You run equipment that benefits from condition sensors, and a pilot of Edge monitoring with AI Insights is worth your time.

When to choose FMX over UpKeep

FMX over UpKeep makes sense when your buildings are booked as often as they are repaired, and many people request work but only a small team carries it out.

Pick FMX if you run a district, a college or a set of municipal buildings where gyms, fields and auditoriums need a calendar as much as a technician. It also fits when every staff member, vendor and community member should reach the request portal without a per-seat charge.

FMX is equally strong when capital planning, utility tracking and fleet maintenance should come from the same vendor as your work orders, backed by the support scores that lead this comparison.

UpKeep vs FMX vs Facilio: the connected option

UpKeep vs FMX vs Facilio, side by side, for the team whose estate has outgrown one plant or one campus and now runs on building systems, vendors and tenants.

UpKeep and FMX both treat a building as the place where work happens. Once you manage dozens of buildings, more of that work starts from a BMS alarm, a tenant request or a vendor visit, which is the point where a connected platform enters the conversation. Teams already weighing UpKeep against Facilio can go deeper in the upkeep vs facilio comparison.

If FMX is the one you are weighing against Facilio, the fmx vs facilio comparison covers that pairing in full.

Choose Facilio when

Facilio is worth a look when maintenance across many buildings depends on live building data, tenants and vendors rather than on one crew and one calendar.

Choose Facilio when:

• You manage a multi-building or multi-campus portfolio, and most maintenance starts from BMS alarms, tenant requests or vendor visits rather than a technician's rounds.
• You want one cmms software layer that connects your existing BMS, IoT and ERP systems rather than replacing them.
• Vendor and contractor compliance across many sites is a daily problem.
• Energy anomalies and equipment faults should raise work orders on their own, which is the job of Facilio's connected buildings software and its fault detection.

If you run one school, one plant or one property team, FMX or UpKeep will serve you well with a smaller footprint and a faster start. Facilio is built for portfolios, and a single site rarely needs that much platform.

What industry leaders say about their transition to Facilio

Three education and property operators moved their facilities work onto Facilio, and each published case study below carries figures you can check yourself.

Verdict: UpKeep or FMX for your team

UpKeep or FMX is not a question of which product is better overall; it comes down to what you run, who does the work and how your buildings get used each day.

Choose UpKeep if your maintenance happens on a shop floor, in a fleet yard or across a property portfolio, and your technicians need a strong phone app, parts control and condition sensors. Its published entry price makes it easy to start small, as long as you budget for the tier that holds the features you will grow into.

Choose FMX if you look after schools, a university or civic buildings, where the calendar and the work order share a screen. Its users rate it higher on satisfaction and support, and its suites cover events, capital planning and utilities that UpKeep does not attempt. Expect the quote to grow with each suite you add, and a lighter phone app than UpKeep's.

If your estate has grown into dozens of buildings with BMS, energy and vendor data to join up, neither is the natural fit, which is the gap Facilio is built to close. If you want to see how we connect building systems, work orders and vendors across a portfolio, request a demo.

Frequently asked questions about UpKeep vs FMX