• Explainer
  • Helpdesk AI

Helpdesk Ask AI: Configure, find records and draft replies

0:38

Ask AI configures settings, finds records, drafts replies and answers questions inside your facilities helpdesk. A short demo.

Behind every helpdesk is an admin doing too much by hand. Ask AI is built into the helpdesk and takes on the heavy lifting: it configures, finds and drafts when you ask.

  • Configure by asking. Ask how to set something up and get step-by-step guidance for your exact setup.
  • Find and draft. It finds what you need and drafts it, so you're not digging through documentation.
  • Built in. It's part of the helpdesk, not a separate tool.

Ask AI is part of Facility Helpdesk AI.

Transcript

  1. Behind every helpdesk is an admin, and too much is still done by hand. What if it didn't have to be? Meet Ask AI, built right into the helpdesk. An AI that works alongside, taking on the heavy lifting. Just ask. It configures, finds, and drafts. Need to configure something? Just ask it. Clear step-by-step guidance comes right back. Tailored to the exact setup, next step ready. No more digging through docs, less busy work, more breathing room. Any task, just Ask AI.