"Show overdue service requests across Tower A, owner-escalatable."
3 SRs open past 48 hours at Tower A — two tenant HVAC complaints on Floors 11–14, one owner-flagged lift escalation. Draft an owner update?
Facilio MCP gives your facility, operations, and property managers an AI that actually manages the work — from Claude, ChatGPT, Microsoft Copilot, or Cursor. Ask, and Facilio does it.
"Show overdue service requests across Tower A, owner-escalatable."
3 SRs open past 48 hours at Tower A — two tenant HVAC complaints on Floors 11–14, one owner-flagged lift escalation. Draft an owner update?
"Draft the tenant update on the lift maintenance at HQ."
Draft ready. Subject: Scheduled lift service, HQ, Friday 22:00–02:00. Impact: Cars 2 & 4. Send to the HQ tenant group?
"Summarise this week's critical incidents across the portfolio."
5 critical incidents this week — chiller trip at Tower A (resolved), tenant HVAC at Building 3 (open), 3 after-hours escalations. Full brief ready for the owner review.
Your teams describe what they want in plain language. Facilio understands names, sites, equipment, and status — no forms, no codes, no training.
Claude, ChatGPT, Microsoft Copilot, Cursor — the enterprise AI tools already sitting on their laptops. No new seats to buy. No new tool to learn.
A facility manager gets the building view. An operations head gets the portfolio. A property manager gets the tenant and owner lens. Same question, the right answer for the room they're walking into.
Your Facilio permissions decide what the AI can see and do. Destructive actions always confirm. Every action is logged.
Facility, operations, and property managers already have an AI assistant on their laptop. Facilio MCP is the piece that turns it into an operations tool. Your field crews feel it too — a supervisor can now read back status, dispatch, or close the loop on behalf of the team, in chat.
Accountable for the building.
Outcome. Walks into every building review with the answer already in hand.
Running the portfolio.
Outcome. Sees drift early — before it shows up in a monthly review.
Accountable to tenants and owners.
Outcome. Answers the tenant, the owner, and the board — from one chat.
−4hrs/wk
reclaimed per manager — time that used to go into dashboards and status chasing.
3×
faster weekly portfolio reviews — the brief is ready before the meeting starts.
80%
of tenant and owner updates drafted in chat — no CMMS login, no doc templates.
Your existing Facilio permissions remain in force. The AI can never see or do more than the signed-in user can.
Single sign-on with OAuth2 against your Facilio workspace — no shared credentials, no side doors.
Every action the AI takes in Facilio lands in your existing audit log — exactly as it would if the user had clicked through the interface. Same records, same retention, same compliance view.
Destructive actions — deletions and overrides — always require explicit user confirmation.
Your data stays in Facilio. The AI assistant only sees what's needed to answer the question.
Hosted in your region: US, EU, UK, AU, AE, SA, US-Azure.
Meets your compliance standards: SOC 2 Type II, ISO 27001, GDPR.
Turn it on in minutes
Facilio MCP is hosted at
mcp.facilio.com/mcp. No
installs. No downloads. No self-hosting.
One toggle. Your existing roles and permissions are inherited as-is.
Claude, ChatGPT, Microsoft Copilot, or Cursor — signed in with the same Facilio account your managers use every day. No new seats to buy.
Your managers are productive from the very first question. No training. No playbook.
Facilio MCP is included in the Facilio AI Suite for all qualifying customers. Enterprise rollouts are scoped with our team.
Claude, ChatGPT, Microsoft Copilot, Cursor — and every other assistant that speaks the Model Context Protocol. Your team keeps the AI tool it already uses.