Concerto vs Facilio: which platform runs connected building operations, not just estates records
Concerto is a UK CAFM and estates platform owned by Bellrock. Facilio is a Connected CMMS for property operations, with native energy, tenants, and AI across your portfolio.
- Native BMS, IoT, and energy data
- No-code for FM teams, not consultants
- Occupant and tenant experience
- Transparent, not quote-only pricing
Reduced Customer Escalation
SLA Adherence
Reduced Downtime
Concerto vs Facilio: where Facilio adds the connected-buildings layer
Facilio runs maintenance alongside native energy, tenant experience, and compliance, beyond Concerto's estates, assets, and CAFM records focus.
Facilio includes native BMS, HVAC, IoT, and fault detection, which Concerto's CAFM records model does not provide.
Facility teams adapt workflows with no-code tools, rather than Bellrock-led tailored configuration and services-heavy rollouts.
Facilio deploys across global multi-site portfolios with transparent pricing, beyond Concerto's UK public-sector and estates focus.
Occupants and tenants get portals with per-tenant SLAs and reporting, beyond room and desk booking.
Facilio Atom automates intake, invoice validation, compliance, and reporting, beyond records and workflow management.









Modernize your operations the easy way
See why FM leaders across 200M+ sq. ft. choose Facilio over Concerto.
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Facilio vs Concerto Features:
Connected operations beyond estates records
| Connected Operations Platform | check_circle | Partial (CAFM / IWMS) |
| Native Mobile Apps for All Stakeholders | check_circle | Partial (FM roles) |
| Real-time Portfolio-wide Visibility | check_circle | Partial (Setup required) |
| Rapid Deployment (Weeks) | check_circle | close(Months) |
| No-code Workflow Customisation | check_circle | Partial (Consultant-led) |
| Interoperability with ERP / BIM / BMS / IoT | check_circle | Partial (No native BMS) |
| Scalable SaaS Architecture | check_circle | Partial |
| Lower Long-term TCO | check_circle | Partial (Module-licensed) |
What industry leaders say about their transition to Facilio
Facilio’s differentiated approach convinced us that it was possible to do more with less — orchestrating and automating dynamic operational processes.
GM Safety and Facilities NSW, Investa
After migrating to Facilio we saw an 80% drop in escalations and a 30% reduction in reactive call volume across portfolios.
Quality FM
Once we switched to Facilio, all the data was in place for our technicians. We moved from reactive to proactive maintenance.
Eurohealth Systems
We designed ICD Brookfield to be a benchmark for sustainability and experience — Facilio helped centralize property management.
ICD Brookfield Place

Already on Concerto?
Moving to Facilio is more straightforward than you expect.
- 01 Discover and Align
We map your Concerto workflows, data, and integrations to create a clear, tailored migration plan.
- 02 Migrate and Configure
Your data is cleaned, mapped, and imported using standardized templates while workflows, roles, and modules are set up through no-code tools.
- 03 Go Live with Hypercare
Functional testing, cut-over validation, and dedicated hypercare ensure a smooth, confident launch across your portfolio.