AI dispatch agent: Three quotes weighed, best value awarded

Three vendor quotes for one AC repair, weighed on market rate, past work and response time, and the best-value vendor awarded the job by the AI dispatch agent.

Meeting room 6.02 is at 80°F and three quotes are in: $590, $640 and $720. Pick on price alone and you can pick wrong. The dispatch agent gets the quotes, weighs each one against the market rate, the vendor's past work on the site and how fast they respond, and awards the job to the best value, not just the lowest bid.

• Which quote is fair?. Three quotes for the same AC repair: $590, $640 and $720. The cheapest isn't automatically the right one.
• Billable, so quotes first. Sofia Alvarez's WhatsApp became TKT-1042. The agent judged it medium and billable, and the policy says that work gets quotes first.
• One request, three vendors. A request for quote goes to the three HVAC vendors who cover Riverside Tower, and the quotes come back in US dollars.
• More than price. CoolFlow HVAC quotes $590 to top up refrigerant, Northwind Mechanical $640 and Polar Point Mechanical $720 for a compressor service. The agent weighs the market rate, past work on this site and response time: 26 hours, 4 hours and 6 hours.
• Best value wins. Northwind isn't the cheapest, but it's the best value, so the agent awards it the job.
• Accepted and dispatched. Northwind accepts in minutes, and the ticket reads Dispatched.
• Sofia told. Sofia gets a WhatsApp reply: Northwind is coming at 2 pm today.
• Inside the market rate. Northwind's $640 sits right inside the market rate, with no back and forth and a vendor on site the same day.