Maintenance Management
Best Property Management Maintenance Software: Key Features, Benefits, Pricing & Best Practices
A study shows that 75% of property managers in the United States are deeply involved in handling repairs and maintenance, besides their usual rent and fee collection duties.
With the right software, you can keep assets and facilities humming, manage tenant experiences, and foster better relationships with top vendors. By centralizing these tasks, property managers will find it easier to enhance operational efficiency and improve property performance. It's a smart move for any property manager looking to make their job easier and their properties run better.
Top Property Management Maintenance Software: Quick comparison
Let's explore the five best property management maintenance software (PMMS) solutions in 2024.
1. Facilio
Facilio redefines property management efficiency with its cloud-based platform, designed to centralize operations across your entire portfolio.
With its single-pane-of-glass approach, you gain visibility and control over maintenance, asset and inventory management, vendor contracts, energy management, utility tracking, and benchmarking—all tailored for multi-site operations.
It combines essential information like purchase contracts, vendor details, asset warranties, inventory, labor, and tenant data, making your property operations seamless and unified.
It gives you real-time access to all the data your building generates. This means you can quickly spot and fix operational inefficiencies, saving time and reducing costs. It offers tenants a transparent way to request services and track their progress, ensuring a better experience for all stakeholders. The system's maintenance and anomaly detection capabilities help preempt issues before they escalate, ensuring that your assets function optimally.
Additionally, this IoT-led and mobile-first platform facilitates seamless integration and actionable real-time reporting, enabling powerful workflow automation for efficient operations at a portfolio level.
Facilio key features
- Work order management: Facilio consolidates the management of work orders, critical tickets, and asset details into one platform. This integration simplifies the identification and remedy of operational inefficiencies.
- Automated maintenance requests: Facilio allows tenants to submit maintenance requests via a dedicated portal. It provides real-time updates on request status, enabling clear and transparent communication.
- Preventive maintenance: Facilio utilizes advanced diagnostics to anticipate equipment issues before they disrupt operations. This proactive maintenance strategy reduces downtime and maximizes asset lifecycle.
- Inventory management: Facilio helps you track your inventory, including purchase contracts, vendor information, and asset warranties. This reduces the risk of overstocking or running into shortages.
- Vendor management: With performance evaluations and compliance data on a single platform, Facilio enhances communication and decision-making, allowing for better management of vendor relationships.
- Energy monitoring and management: Facilio’s advanced tools, like virtual metering, provide exhaustive energy usage insights, including heat maps and regression analyses, to identify areas of inefficiency.
Suitable for
Facilio is suitable for property managers, facility managers, and real estate owners managing commercial, residential, or industrial properties.
Facilio pricing
Facilio offers flexible pricing options customized for different business segments. For detailed pricing information and personalized quotes, you can contact Facilio directly to discuss specific needs and budget considerations.
Facilio ratings and reviews
2. Limble CMMS
Limble CMMS is a cloud-based property management maintenance software whose intuitive mobile interface streamlines maintenance tasks, particularly benefiting technicians in the field. You can simplify work orders and requests, preventing them from piling up and causing chaos. Its flexible and customizable work order management system allows you to build and assign work orders, including asset information, due dates, and priority levels.
Limble CMMS features
- Centralized communications with multiple stakeholders in a single, intuitive platform
- Preventive maintenance programs for enhanced equipment reliability
- Real-time tracking via a mobile app for uninterrupted monitoring of all maintenance activities
- Labor and inventory spend reporting to track costs over time
Limble CMMS limitations
- Some users find the data entry process complex, particularly lacking a guided maintenance shell, which could improve usability (G2)
- The back end of Limble CMMS may not fully support asset-based management, leading to difficulties in implementation, especially for manufacturing environments (Capterra)
Suitable for
Limble CMMS is suited for maintenance technicians in the field, facility managers, property owners and operators, administrative staff, etc.
Limble CMMS pricing
- Free
- Standard: $33 per user/month
- Premium+: $79 per user/month
- Enterprise: Custom Pricing
Limble CMMS ratings and reviews
3. Fiix
Fiix is another property management maintenance software solution designed to streamline maintenance operations, improve asset management, and optimize workflow efficiency. It empowers you to organize assets effectively, automate maintenance tasks, and integrate seamlessly with other property management functions. With Fiix, users can harness advanced analytics and AI-powered insights to identify equipment behavioral trends and address operational bottlenecks.
Fiix key features
- Contractor management for a complete view of scope and responsibilities
- Maintenance analytics and reporting for devising data-driven strategies
- Integration with ERP systems for enhanced data management and synchronization
Fiix limitations
- While Fiix offers analytics capabilities, users have expressed a desire for more advanced tools and customizable reporting options to gain deeper insights into maintenance performance (Capterra)
- Despite its asset tracking capabilities, Fiix lacks flexibility in integration options, leaving some users wanting more versatility in connecting with other systems (G2)
Suitable for
Property managers and housing businesses dealing with commercial properties where multiple investors have fractional ownership can take advantage of Fiix.
Fiix pricing
- Free
- Basic: $45 per user/month
- Professional: $75 per user/month
- Enterprise: Customized pricing
Fiix ratings and reviews
4. MaintainX
MaintainX is designed with mobile users in mind. In addition to basic capabilities like work order, asset, and inventory management, its features include real-time business messaging and advanced reporting, which helps facilitate seamless communication with maintenance technicians across desktop and mobile devices.
MaintainX key features
- Nudges and notifications for pending tasks and deadlines
- Real-time communication (technicians can easily upload photos and PDFs to work orders for detailed documentation)
- Inventory management to ensure availability when needed
MaintainX limitations
Some users find the reporting and analytics options needing more depth and customization (G2)
Suitable for
MaintainX can be used by property managers and landlords, maintenance teams and technicians, real estate companies, and businesses with recurring maintenance needs.
MaintainX pricing
- Basic: Free
- Essential: $16 per user/month
- Premium: $49 per user/month
- Enterprise: Customized
MaintainX ratings and reviews
5. Hippo CMMS
With Hippo CMMS as your property maintenance tracking software, you can schedule preventive maintenance to address issues early and ensure no task is missed. It simplifies team coordination with interactive plans, optimizes inventory control to cut costs, and captures critical maintenance knowledge.
Hippo CMMS key features
- Maintenance request portal for easy communication and resolution tracking
- Better inventory control with updates on orders, deliveries, and returns
- Reporting and extraction tools for seamless data flow between building and business applications
Hippo CMMS limitations
- Some users need help to capture specific work orders in reports, requiring them to rely more on the search option to locate work orders. The system lacks alerts to notify users when someone else is modifying the same work order simultaneously, leading to potential conflicts and duplication of effort (G2)
- Adding new items can be cumbersome, and users have reported glitches in the reporting function, particularly in obtaining historical data with specific dates (G2)
Suitable for
Hippo CMMS is ideal for property managers, facility management professionals, maintenance teams, and business owners overseeing multiple locations or assets.
Hippo CMMS pricing
- Hippo Starter: $35/month/user
- Hippo Plus: $55/month/user
- Hippo Pro: $75/month/user
Hippo CMMS ratings and reviews
What are the benefits of having property management maintenance software?
Property management maintenance software offers numerous benefits to property managers and landlords, including:
1. Streamlined maintenance monitoring
Property management maintenance software simplifies tracking and managing maintenance requests and schedules. It allows you to monitor the status of repairs and maintenance tasks in real-time, assign tasks to maintenance staff or contractors, and ensure timely completion.
This reduces downtime, ensures efficient property maintenance, and can enhance tenant satisfaction by providing prompt resolution.
2. Easy tenant screening
Property management software includes features like background checks, credit checks, and rental history reviews that aid tenant screening.
By automating and organizing this process, the software makes it easier for property managers to assess potential tenants' reliability and suitability, reducing the risk of possible conflicts.
3. Preventive maintenance scheduling
Property management maintenance software helps implement and track routine maintenance schedules, ensuring regular inspections and preventive maintenance tasks are timely.
This can help prevent minor issues from converting into major problems, save money on emergency repairs, and extend the lifespan of property assets.
4. Centralized data management
The software serves as a single source of truth for all property-related information, including tenant details, lease agreements, maintenance records, and financial transactions.
Having a single, centralized location for this data simplifies management tasks, enhances data accuracy, and makes it easier for you to generate reports and insights that can improve decision-making.
5. Improved communication
Most property management software has communication tools that can help you facilitate direct and efficient communication with tenants, maintenance staff, and your team.
You can send maintenance updates, notify tenants about upcoming inspections, or respond to tenant inquiries using the same platform. This direct line of communication helps build trust and a sense of community among tenants.
How to select the right property management maintenance scheduling software
The right property management maintenance scheduling software enables you to future-proof your operations, efficiently handle repairs, comply with regulations, and improve tenant retention. Here’s how to choose a system that meets your unique needs and also adapts to future challenges:
- Scalability and flexibility: Select a maintenance software for property management that offers flexibility and customizability to manage building operations and accommodate its unique needs.
- Ease of use and implementation: Opt for a property maintenance software known for its user-friendly interface, ensuring it can be quickly adopted by all stakeholders, including property managers, technicians, tenants, and vendors.
- Customization and configuration: A platform that allows for extensive customization can help meet industry-specific requirements. It should support workflows and functionalities critical to your business
- Integration capabilities: Your property management maintenance software should be capable of integrating with your current tech stack, including other property management tools, enterprise O&M tools, and new technologies like AI, IoT, and digital controls. Integration capabilities ensure a unified operational workflow, minimizing manual data entry and the probability of errors.
- Reporting and analytics: An ideal maintenance software for property management must offer robust reporting and analytics tools, providing real-time insights into maintenance costs, asset performance, work order trends, and more. Look for features that help monitor performance, track efficiency, and identify areas for improvement.
The Future of Smart O&M: Connected CMMS
A cloud-based, centralized command center brings all stakeholders and operational teams together for real-time collaboration and provides valuable decision-making support for strategic planning. With data-backed insights, efforts can be targeted to ensure seamless occupant experiences and identify activities that sustain a building’s profitability and reliability for the long term.
Facilio's comprehensive, connected operations platform helps you do just that. Contact us for a demo.
