Property Maintenance Software
Run property maintenance across your portfolio from one connected platform
Unify tenant requests, work orders, assets, vendors, and costs, with built-in AI reducing coordination across every property.
Every property maintenance bottleneck, handled
From the first request to the final report, work moves without chasing.
Works with Facilio or your existing CMMS- 01
Capture every request completely
AI agents log voice, email, and WhatsApp requests, extract missing details, and set priorities instantly.
- 02
Dispatch the right contractor
To find the best match, AI agents evaluate trade, zone, compliance status, and rotation schedules.
- 03
Keep vendor work moving
Work stays on track through AI-driven follow-ups that collect updates and flag stalled jobs early.
- 04
Protect every SLA
By monitoring live operations, AI agents surface contract and SLA risks before commitments slip.
- 05
Validate work before closure
Submitted photos, checklists, meter readings, and logged hours are verified by AI agents before approval.
- 06
Close the back-office loop
Finally, AI agents validate invoices, raise corrective work orders, and compile recurring portfolio reports.
See how AI agents handle tenant requests and vendor work.
Explore AI agentsOne platform for every part of property maintenance
Tenant Request Management
Resolve tenant maintenance requests without the runaround
Capture every request with full context
Tenants submit issues through branded portals, email, or mobile channels with photos and details.
Keep every resident informed automatically
Residents get updates as the work progresses, which reduces follow-up calls.
Route urgent issues to the right team
SLA rules prioritize emergencies and route each request to the right team or contractor.
Work Orders & Preventive Maintenance
Prevent failures before they disrupt tenants
Standardize preventive maintenance across properties
Schedule recurring work for HVAC, elevators, fire systems, and other critical building assets.
Manage every work order in one place
Plan, assign, prioritize, and track reactive or planned maintenance from request through completion.
Reduce costly emergency maintenance
Use service history and recurring schedules to address problems before breakdowns disrupt occupants.
Mobile Maintenance & Inspections
Help every technician finish work faster
Give technicians complete mobile work context
Access work details, asset history, procedures, and updates from the field, even offline.
Standardize inspections with digital checklists
Guide repeatable safety, condition, and compliance inspections while preserving complete maintenance records.
Keep critical parts ready for repairs
Track parts, stock levels, and usage so maintenance is not delayed by shortages.
Asset Lifecycle & Capital Planning
Protect asset value with lifecycle visibility
Build one reliable asset record
Centralize specifications, warranties, service history, costs, and documents for every maintainable asset.
Spot recurring failures and cost drivers
Compare downtime, repair frequency, and lifecycle costs before deciding to repair or replace.
Plan capital needs with stronger evidence
Use condition and expense history to forecast replacements and to defend a capital request with numbers.
Vendor, Contract & Cost Control
Control contractor performance, risk, and spend
Dispatch qualified vendors with clear expectations
Assign work by trade, location, availability, compliance status, and contracted service requirements.
Track every SLA and contractor obligation
Monitor response times, completion, insurance, certifications, and performance across every property and vendor.
Connect completed work to approved costs
Link labor, parts, rates, purchase orders, and invoices to the work actually delivered.
Portfolio Reporting & Performance
See performance and costs across portfolios
Compare every property from one dashboard
Benchmark backlog, response times, completion rates, costs, and tenant satisfaction across the portfolio.
Catch problems before they spread
Surface overdue work, recurring failures, SLA risks, and high-cost assets for earlier intervention.
Share clearer updates with owners
Schedule reports that summarize maintenance performance, vendor results, spend, and outstanding risks.
Where legacy property maintenance systems fall short
Replace manual, siloed processes with one adaptable property maintenance management software designed for assets, vendors, tenants, and automated workflows.
Requests, dispatch, and follow-ups depend on calls and inbox clutter.
AI agents automatically capture, route, follow up, and escalate jobs.
Schedules and service histories stay scattered across disconnected tools.
Automated PM schedules and asset histories prevent avoidable equipment failures.
Backlogs, costs, and performance require manual spreadsheet consolidation.
Live dashboards benchmark every property, asset, vendor, and SLA in real time.
Teams manually chase contractor certificates and service records.
Connected workflows track compliance obligations and keep audit evidence ready.
Residents report issues, then call repeatedly for status updates.
Branded portals and automated notifications keep occupants informed at every step.
What customers say after moving to Facilio
“Facilio was our choice after evaluating multiple solutions because it was tailor-made to our requirements. They have been quick and prompt to support our team and are great with their after sales service which lacks in other solutions.”
Integrations that connect maintenance to the systems you already run
Finance and leasing systems
Connect Yardi, MRI, SAP, or Oracle so maintenance data ties directly to leases, budgets, and invoices.
Smart building systems
Connect your BMS and IoT sensors so a sensor alert creates the work order automatically.
Contractor and vendor apps
Bring vendors into your workflows through APIs, without a second portal or double entry.
No-code workflows
Change a process yourself when the business changes, without IT involvement.
Built for every type of property owner and operator
Landlords
Protect asset value, reduce disputes, and maintain long-term tenant satisfaction through proactive maintenance.
Property management firms
Manage hundreds of units and vendors from one place, with automation handling the coordination work, without adding headcount.
Residential complexes
Handle tenant requests, inspections, and service coordination across every building in one place.
Mixed-use portfolios
Run retail, office, and residential operations on shared data and workflows, with one view across every asset.
Ready to see next-generation property maintenance in action?
Frequently Asked Questions
What is property maintenance software?
How is it different from a CMMS?
Which parts of maintenance can the AI handle?
Do the AI agents work with our existing CMMS?
Can it scale to hundreds of units?
How quickly can we deploy?
