Data Center Operations
Facility Management Software for Data Centers
DCIM manages your racks and IT assets. Facilio manages everything else: HVAC, generators, UPS rooms, compliance, vendor SLAs, and energy across your entire data center portfolio.
Trusted by forward-thinking enterprises globally
Maintenance and Reliability
Stop equipment failures before they take your systems offline
Automate preventive maintenance scheduling for every critical MEP asset: HVAC, UPS units, generators, fire suppression systems, and precision cooling. Your team gets work orders on time, with the right checklists attached, before anything breaks.
Sensor-triggered condition monitoring means you are not waiting for a scheduled PM window to catch a developing fault. Facilio raises the alert and creates the work order automatically.
- Automated PM schedules for HVAC, UPS, generators, and fire suppression systems
- Sensor-triggered work orders for condition-based and predictive maintenance
- Mobile-first technician workflows accessible on-site and remotely
- Complete maintenance history per asset for CapEx decisions and audit review
Compliance and Audit Readiness
Stay audit-ready without the last-minute scramble
Every maintenance activity, inspection, and contractor sign-off is logged automatically. When Uptime Institute, ISO, or a client audit comes around, your records are already in order — no manual compilation, no gaps.
Real-time compliance dashboards give your operations team a live view of status across every site. Flag issues before they become audit findings.
- Digital audit trails for every work order, inspection, and contractor visit
- Automated checklists mapped to Uptime Institute and ISO requirements
- Real-time compliance dashboards across all sites and asset categories
- One-click audit report export with full activity history
Vendor and Contractor Management
Hold every vendor to the SLA, automatically
Every third-party contractor your facilities team works with gets tracked in one place. Work orders assigned, progress monitored, SLAs enforced. No more chasing vendors by phone or discovering a missed service visit after the fact.
- Centralized vendor portal for onboarding, work assignment, and tracking
- Automated SLA monitoring with real-time escalation alerts for delays
- Digital sign-offs and compliance checklists for all third-party work
- Vendor performance analytics to inform contract renewals and decisions
Multi-site and Portfolio Visibility
Run every site from a single operations dashboard
Whether you operate two sites or twenty, Facilio gives your central team one view across all locations. Standardized processes, consistent reporting, and portfolio-wide benchmarking without the spreadsheets.
Built for colocation operators managing multiple client environments with different SLA profiles and compliance requirements.
- Single dashboard for maintenance status, compliance, and KPIs across all sites
- Standardized work order and inspection processes across every location
- Portfolio-level reporting for leadership, clients, and investors
- Built for colocation operators managing multiple client SLA environments
Energy Monitoring and BMS Integration
Monitor every kilowatt across your building envelope
Connect Facilio to your BMS and IoT sensors to track real-time energy consumption across HVAC, cooling, and electrical systems. Set anomaly alerts, track PUE trends, and produce sustainability reports without manual data pulls.
- Real-time energy consumption monitoring across HVAC, cooling, and electrical systems
- BMS and IoT sensor integration for asset-level energy visibility
- Anomaly detection and alerts for unusual consumption patterns across sites
- Automated sustainability and PUE reporting for decarbonization targets
How Leading Data Center Teams Run Their Operations
30%
reduction in unplanned downtime
Facilio gave us one connected platform to manage maintenance, compliance, and vendor operations across all our data center sites. What used to take days of manual reporting now happens in real time. Our audit readiness went from a fire drill to a standard process.
Built for Every Data Center Environment
Whether you run a single enterprise data center or a colocation portfolio, Facilio adapts to your operations model.
Centralize maintenance and compliance operations for single-site or campus enterprise data center environments.
Manage multi-tenant SLAs, vendor compliance, and energy reporting across a colocation portfolio from one platform.
Give your FM service delivery teams one system to manage clients, SLAs, and compliance documentation at scale.
Standardize preventive maintenance and energy monitoring across large-scale multi-building data center campuses.
See Facilio in action for your data center
Talk to a solutions specialist about your maintenance, compliance, and vendor management needs.
Frequently Asked Questions
Data center facility management software is a platform that helps operations teams manage the physical infrastructure of a data center — including HVAC, generators, UPS systems, fire suppression, and building systems — through preventive maintenance scheduling, compliance tracking, vendor management, and energy monitoring. It sits alongside DCIM (which manages IT assets and rack-level infrastructure) to cover the facilities operations layer that DCIM does not address.
DCIM (Data Center Infrastructure Management) software monitors rack power, cooling capacity, and IT asset placement at the server level. Facilio manages the facilities operations layer: HVAC maintenance, generator testing, fire suppression inspections, compliance documentation, vendor SLA tracking, and energy monitoring across the building envelope. The two tools are complementary. Facilio also integrates with your existing BMS and DCIM systems to give you a unified operations view.
Facilio manages all non-IT facility assets including HVAC systems, precision cooling units, UPS systems and battery banks, generators, fire suppression and detection systems, electrical distribution panels, access control systems, and building management systems. Any asset that requires preventive maintenance, inspection, or compliance documentation can be tracked and managed in Facilio.
Yes. Facilio supports compliance with Uptime Institute Tier standards, ISO 50001 (energy management), and ISO 55001 (asset management) by automating maintenance documentation, creating digital audit trails for all work orders and inspections, and providing real-time compliance dashboards. During an audit, your team can export a complete activity history in minutes rather than assembling records manually.
Facilio is built for multi-site operations. Colocation operators can manage multiple client environments with different SLA profiles, compliance requirements, and vendor arrangements from a single portfolio dashboard. Standardized processes roll out across all sites, and leadership gets portfolio-wide reporting without relying on site-by-site manual reports.
Yes. Facilio connects to BMS systems for real-time energy and environmental data, DCIM platforms for asset context, ERP systems such as SAP and Oracle for procurement and inventory, and IoT sensors for condition monitoring. Our integration layer means you do not have to replace existing tools — Facilio layers on top to give you unified facilities operations visibility.
Most data center deployments go live within 8 to 12 weeks including asset onboarding, PM schedule configuration, vendor portal setup, and team training. Facilio's implementation team works alongside your operations and IT teams to configure the platform to your specific compliance requirements and SLA structures.
Facilio provides a dedicated vendor portal where contractors receive work orders, update progress, and submit digital sign-offs and compliance checklists. Your team gets real-time SLA tracking with automated escalation alerts when work is delayed or incomplete. Vendor performance data accumulates over time to support contract reviews and service quality decisions.
