Facilio Webinar

What do customer-centric FM services do differently: Learn from Bright’s O&M journey

On Demand Webinar

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Winning in the new age of FM service delivery

To thrive in the FM services industry, in this day and age, is easier said than done.

There are brand new challenges with FMs taking the role of strategic partners in portfolio operations, shaping occupant wellness and sustainability programs.

An already competitive environment, the stakes are even higher now—to not just deliver frictionless services but stand out with an adaptive data-first strategy.

The important question is: Is there a playbook to take the lead in this new-age of FM service delivery?

Gladly our webinar answers just that for modern real estate operators and FMs who are increasingly turning to innovation that aligns with customer-centric services.

Meet the Speakers

Balaji Parthasarathy
Director-Operations, Bright Environment LLC.
Global FM professional with over 28 years of experience in the field of Property Development, Facility Management and Construction Project Management, Balaji is the co-owner of Bright Environment LLC, a Dubai-based integrated FM Company with operations across U.A.E., Malaysia and India, A true evangelist in the FM industry, Balaji is passionate about leveraging innovation to deliver customer-centric services.

What you’ll learn

Delivering customer-centric services with a flexible and fully integrated O&M approach
What questions to ask when evaluating modern CMMS technologies
Modern tech insights from Bright FM to improve ops visibility and control: automation, key KPIs, & stakeholder insights
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