• Explainer
  • Atom AI assistants

FM Copilot: Draft work orders and resolve issues inside CMMS

0:45

FM Copilot drafts work orders and helps resolve issues from inside the CMMS. A 45-second demo.

Ticket 1141, an HVAC sensor issue at Harbor View Development, is assigned to Albert, who isn't available today. One spoken request is enough: FM Copilot finds the ticket, offers the next available technician, reassigns the job and writes the tenant a WhatsApp note, all inside the CMMS.

  • Ask by voice or text. Say what you need; Copilot finds the ticket and shows who it's assigned to.
  • It suggests the next step. With Albert away, it offers to reschedule him or assign someone else, and finds Hemsworth free at 5 PM.
  • It closes the loop with the tenant. It reassigns the job and writes the tenant a note, sent on WhatsApp once you approve it.

FM Copilot is one of the Atom assistants in Facilio's Connected CMMS.