MRI Software Pricing 2026: What It Actually Costs FM Teams

Last updated: September 2026

If you’ve landed here searching for “MRI software pricing”, you’ve hit the same wall most buyers hit: MRI Software’s website shows no pricing table, no tier card, and no per-user rates for its core property management and facilities management suite. The path forward is a sales conversation.

That is not unusual for enterprise real estate and FM software. MRI is a broad platform spanning property management, lease accounting, facilities and asset management, energy management, and IWMS — and every contract is custom-scoped by modules, deployment model, user count, and portfolio complexity.

What this article does: it explains how MRI’s pricing is actually structured, lays out the only prices MRI has publicly put its name to, covers the costs customers say to budget for beyond the licence, and helps you decide whether the spend is worth it for your kind of operation.

For a full product and feature breakdown, read our detailed MRI Software Review.

How MRI Software Pricing Is Structured

MRI’s core platform is custom-quoted. Four things drive the number: which modules you select, how many users you licence, the size and complexity of your portfolio, and contract term. This is standard for enterprise property software — but it has two practical consequences buyers should plan for.

First, professional services are scoped and billed separately — MRI’s own published UK procurement listing states that pricing excludes professional services, and customer reviews describe configuration changes, custom report building, and setup work as billed outside standard support.

Second, capabilities arrive as modules. Some features buyers expect as standard sit behind additional module purchases, which users raise repeatedly in reviews discussing licensing.

The Prices MRI Has Actually Published

MRI OnLocation — the visitor, contractor, and employee presence product — is the one MRI product with fully published pricing (mrisoftware.com/products/onlocation/pricing, verified September 2026):

• Small: $60/location/month — up to 3,000 sign-ins per year
• Medium: $170/location/month — up to 10,000 sign-ins per year
• Large: $304/location/month — up to 20,000 sign-ins per year
• Custom: POA — high-traffic and multi-occupier environments
• Add-ons: OnScan photo ID scanning at $15/user/month (free on Custom); Desk Booking free on Small, $101–$304/location/month on higher tiers
• Annual billing saves up to 15%; each location needs its own subscription; a free trial is available

Worth knowing: OnLocation is not a CMMS or property management system. Buyers searching “MRI software pricing” sometimes find it first and assume it represents the full suite — it doesn’t.

For the enterprise products, the only public reference points are MRI’s UK government procurement listings, where MRI has published per-instance annual pricing for products including ManhattanONE (its IWMS: £35,000 per year including five concurrent user licences, with additional concurrent users at £7,500 per year each), Property Management X, and Qube PM — all explicitly excluding professional services. On what services can cost, one documented public example exists: UK Contracts Finder records a three-year recurring professional services contract between Southern Housing and MRI Software worth approximately £149,000 (2025–2028).

Directory “starting prices” contradict each other — third-party directories list figures ranging from double digits to thousands of dollars per month for the same vendor, without saying which product or configuration they refer to. None of them should be used for budgeting.

What the Total Cost Actually Includes

For an FM buyer, the licence quote is the floor, not the total. From MRI’s published documents and customer reviews on cost, the full budget picture includes:

• The licence — custom-quoted by module, user count, portfolio, and term
• Implementation — scoped separately; multi-module deployments involve certified MRI partners
• Training — customers describe formal training as effectively required before teams are productive, and it can carry its own cost
• Configuration and report work — changes to setup, custom report building, and specialist configuration such as CAM reconciliation are billed as professional services
• Additional modules — capabilities outside the initial scope carry their own prices
• Renewals — some customers report significant single-year price increases in reviews discussing cost, so renewal terms are worth negotiating upfront

The practical move: get the full module list, the professional services scope, and the licence cost in writing before you sign — and ask specifically what falls outside standard support.

Is MRI Software Worth It? Verdict by Segment

For large commercial property operators and enterprise portfolios

This is where customers say MRI earns its cost. The platform’s most consistently praised capabilities in customer reviews — multi-entity accounting, lease compliance, financial reporting depth — are exactly what organisations managing hundreds of commercial assets, complex lease structures, or cross-border operations are paying for. Customer tenures of fifteen and twenty years suggest the platform rewards that investment for buyers who match its design intent.

For mid-market FM teams

This is where the value question gets harder. MRI’s architecture serves the intersection of property management, financials, and FM. If your team needs CMMS and CAFM capability without the surrounding property accounting, you are buying — and paying for — a platform whose module structure users describe as adding cost beyond the licence, with a learning curve customers say requires formal training before teams are productive — which customers describe as stretching time-to-value for teams that need the FM layer working quickly.

AI Features: What’s Actually in MRI Software

MRI has invested meaningfully in AI under the MRI Agora platform (capabilities as of August 2026):

• Ask Agora — conversational data queries and in-page assistance, launched June 2025
• Agora Actions — agentic workflows starting with month-end tenant ledger reconciliation in Property Management X
• Agora Intelligence and Agora Orchestrator — daily role-based briefings and automated workflow execution from a pre-built agent catalogue, launched June 2026
• AI lease abstraction and AI income verification / applicant fraud screening

MRI positions Agora as an AI layer across its whole platform; the agents announced to date sit largely in property management, leasing, and finance workflows. For an FM buyer, the question to put to MRI sales is which Agora agents apply to the FM products — Evolution and NETfacilities — for your sector, and what they cost: MRI’s UK G-Cloud listing prices the optional Agora Insights module at 15% of the contractual annual recurring revenue, with a minimum charge of £8,000, rather than including it in the licence.

Already on MRI? Why FM Teams Look at Facilio

Facilio as the FM-first alternative

Facilio is a connected CMMS, CAFM, and EAM platform built for FM operators managing owned portfolios, commercial buildings, and multi-site operations — teams who need purpose-built FM depth rather than FM modules inside a real estate financial platform.

The pricing structure is the clearest difference for budgeting:

• MRI is custom-quoted by module and user count, with professional services, training, and additional modules billed on top
• Facilio offers tiered plans — Standard, Essential, and Enterprise — scoped to portfolio size, users, and deployment, with the team recommending the plan that fits your operations (facilio.com/pricing)

The practical difference for budgeting: one plan conversation covers the deployment scope upfront, rather than a module-by-module build-up with services scoped separately.

Adding AI without replacing anything

For teams mid-contract on MRI, Facilio’s Atom AI agents can operate alongside the existing setup — service intake, invoice validation, and operational reporting running as an execution layer, with any data exchange between the two systems depending on integrations the customer arranges and MRI authorises. For FM teams invested in their current platform, this path delivers AI capability without a migration project.

Frequently Asked Questions

1. How much does MRI Software cost?

MRI does not publish pricing for its core property management or FM suite — every contract is custom-quoted by modules, users, portfolio size, and term, with professional services billed separately. The only vendor-published prices are for MRI OnLocation (from $60/location/month) and the per-instance enterprise figures in MRI’s UK government procurement listings. Contact MRI sales for a quote, and get the module list and services scope in writing.

2. Is there a free version of MRI Software?

No. MRI OnLocation offers a free trial for its visitor management product; there is no published free trial for MRI Evolution, MRI PMX, or the core property and FM suite.

3. Does MRI Software publish its pricing online?

For the core suite, no — as of September 2026, mrisoftware.com shows no pricing for MRI PMX, MRI Evolution, MRI Angus, or the main property and FM modules. OnLocation publishes pricing, and per-instance enterprise prices appear in MRI’s UK procurement listings.

4. What is included in MRI’s FM and CMMS capabilities?

MRI Evolution includes helpdesk, planned preventive maintenance, asset management, resource management, client contract management, invoicing, vendor and SLA management, space and move management, BIM integration, IoT, and mobile workforce apps. Feature availability per deployment is not published — confirm with MRI sales which capabilities are in scope for yours.

5. How does MRI Software pricing compare to Facilio?

MRI is quote-only, priced by module and user count, with services and add-on modules billed on top. Facilio offers tiered plans — Standard, Essential, and Enterprise — scoped to your portfolio size, users, and deployment; see Facilio’s pricing page to start the conversation. Structurally, Facilio is a connected CMMS, CAFM, and EAM built for FM operators; MRI is a broader real estate platform in which FM sits alongside property financials and lease management.

6. What is MRI OnLocation, and how is it priced?

MRI OnLocation is a visitor, contractor, and employee presence management platform — separate from the property and FM suite. Published pricing: Small $60, Medium $170, Large $304 per location per month, and Custom on application, with annual billing saving up to 15% (source, verified September 2026). It is not a CMMS.