MRI Software Pricing: Hidden Costs, Scale Estimates & Facilio Comparison

If you've landed here searching for 'MRI software pricing' or 'MRI property management software pricing', you've already hit the same wall most buyers hit: MRI Software's website shows no pricing table, no tier card, and no per-user rates for its core property management and facilities management suite. The path forward is a sales conversation.

That is not unusual for enterprise real estate and FM software. MRI is a broad platform spanning commercial property management, multifamily housing, lease accounting, facilities and asset management, energy management, and IWMS and its pricing reflects that breadth. Every contract is custom-scoped based on modules selected, deployment model, user count, and portfolio complexity.

This article does three things: it consolidates what is publicly available, from analyst estimates to community data and third-party reviewer reports, so you can approach a sales conversation with realistic figures. It breaks down what each MRI product category costs at scale. And it compares MRI's pricing structure against what Facilio offers for FM-led organisations who need more than a legacy platform.

For a full product and feature breakdown, read our detailed MRI Software Review.

MRI Software Pricing at a Glance

MRI's product portfolio spans real estate, facilities, and workplace management. Two products have distinct pricing profiles: the enterprise property and FM suite (quote-only) and MRI OnLocation (the visitor/people presence product, which publishes pricing). The table below covers both.

MRI Software Pricing: Plan-by-Plan Breakdown

The MRI Property & FM Suite – Quote-Only Enterprise Software

MRI's core value to real estate organisations is its breadth. The platform covers the full real estate lifecycle: property management, lease administration, investment management, facilities and asset management, energy monitoring, and IWMS, through a modular suite that is scoped and priced per engagement.

The headline FM product is MRI Evolution (formerly Concept Evolution), a fully scalable IWMS and CAFM solution covering helpdesk, planned preventive maintenance (PPM), asset management, resource management, client contract management, invoicing, vendor and SLA management, space management, BIM, IoT integration, and mobile workforce apps. It is positioned for FM-led organisations of any size, with pricing structured around deployment scope rather than a published tier card.

For commercial real estate operators, MRI Angus is the service and tenant request management platform, while MRI PMX (Platform X) provides the integration layer, single sign-on, and data hub that connects MRI's suite internally and with third-party proptech solutions.

Community estimates from GetApp and ITQlick suggest organisations pay $800–$2,500/month for 10 users on a single module; enterprise deployments spanning multiple modules can reach six to seven figures annually. SelectHub's most recent analysis puts MRI's starting point at $55/month, reflecting entry-level access for the smallest deployments, not a representative cost for FM-scale organisations.

MRI OnLocation: Visitor and People Presence Management (Published Pricing)

MRI OnLocation is the one MRI product with fully transparent, published pricing. It is a visitor, contractor, and employee presence management platform, not a CMMS or property management system. It is relevant here because buyers searching for 'MRI software pricing' sometimes find OnLocation first and assume it represents the full MRI suite.

USD pricing (billed monthly, as verified at mrisoftware.com/products/onlocation/pricing/):

• Small: $60/location/month – up to 3,000 visitor/contractor sign-ins per year; includes visitor management, contractor management, mobile app, standard kiosk, notifications
• Medium: $170/location/month – up to 10,000 sign-ins per year; adds enhanced contractor management workflows
• Large: $304/location/month – up to 20,000 sign-ins per year; full visitor, contractor, and employee presence management
• Custom: POA – high-traffic locations, campuses, multi-occupier environments; OnScan (photo ID scanning) included in Custom tier; $15/user/month as add-on on other tiers

Annual billing saves up to 15% versus monthly. Each location requires its own subscription. There is no setup fee, MRI states the platform is designed for self-setup, though paid managed account setup is available from their support team.

MRI OnLocation Add-Ons (Published Pricing)

Two paid add-ons are available on top of the base OnLocation subscription:

• OnScan (photo ID scanning): $15/user/month – available on Small, Medium, and Large tiers; included free on Custom
• Desk Booking: Included free on Small; $101/location/month (Medium); $203/location/month (Large); $304/location/month (Custom)

Real Cost at Scale: What You'll Actually Pay

MRI Software doesn't give you a number until you're in a sales conversation. But that doesn't mean you have to go in blind. Using third-party community estimates from GetApp and ITQlick, the tables below model what organisations typically pay at common team sizes, across both the enterprise property and FM suite and the published OnLocation tiers. Treat these as planning benchmarks, not vendor quotes.

a) Property & FM Suite – Estimated Annual Licence Costs

The table below uses the third-party community estimate of $800–$2,500/month for 10 users on a single module, scaling proportionally. Implementation costs are layered on separately as first-year estimates. All figures are third-party estimates — verify with MRI Software sales before budgeting.

b) MRI OnLocation – Annual Cost at Scale (per location)

OnLocation is priced per location (not per user), billed annually. Annual pricing in USD for a single location:

Is MRI Software Worth It? Verdict by Segment

a) For large commercial property operators and enterprise RE portfolios

MRI earns its cost at this level. The platform was built over 50+ years around commercial real estate accounting and portfolio management at scale. For organisations managing hundreds of commercial assets, complex lease structures, mixed-use portfolios, or cross-border property operations, MRI's depth in financial reporting, investment management, and lease compliance is genuinely differentiated.

The G2 data reflects this: a 9-month average ROI payback and 4.1/5 overall rating (169 reviews) suggest the platform delivers for buyers who match its design intent. Enterprise multi-module deployments across property and FM take an average of 2 months for mid-size rollouts (G2), with global implementations significantly longer.

b) For mid-market FM teams (10–50 users, in-house or hybrid)

This is where the value proposition gets harder to justify for FM-only buyers. MRI's architecture is optimised for the intersection of property management, financials, and FM. If your team is running CMMS and CAFM without the surrounding property accounting and investment management requirements, you are purchasing a platform with significant surface area your operations will never use and paying enterprise pricing for it.

The G2 ease-of-setup and learning-curve data is instructive here: reviewers consistently flag steep onboarding and customisation complexity as pain points. For mid-market FM teams under time pressure, that translates directly into extended time-to-value and higher hidden implementation cost.

AI features: What's actually in MRI Software

MRI has invested meaningfully in AI under the MRI Agora platform banner. Confirmed AI capabilities (per MRI's AI for Real Estate page, mrisoftware.com, June 2026) include:

• AI lease abstraction – automatically extracts key terms from lease documents, reducing manual data entry for lease administration teams
• AI-powered property management workflows — automation of administrative tasks across leasing, accounting, and operations
• Reporting and analytics through Analytix — data visualisation, portfolio analysis, and ad hoc querying (not described as generative AI)

Important: MRI's AI capabilities are concentrated in property management, lease administration, and financial reporting, not in FM operations. There is no published evidence of conversational AI agents for work order triage, PM scheduling, or asset diagnostics in MRI's FM modules. Buyers specifically seeking AI-driven FM capabilities should verify directly with MRI sales which AI features apply to MRI Evolution and MRI FM specifically.

Already on MRI Software? Here's Why FM Teams Are Looking at Facilio

a) Facilio as a direct FM upgrade

Facilio is a connected CMMS, CAFM, and EAM platform built specifically for FM operators managing owned portfolios, commercial buildings, and multi-site property operations, teams who need purpose-built FM intelligence, not a real estate financial platform with FM modules bolted on.

Key differences worth knowing:

• MRI's FM capabilities live inside a broader real estate suite designed primarily for property accountants and investment managers. Facilio's entire product is built for the FM operator: work orders, asset lifecycle, PM scheduling, compliance, energy, and AI agents in one connected layer.
• MRI's AI is concentrated in lease abstraction and property financials. Facilio's AI agents are conversational, task-executing agents that handle PM scheduling, work order triage, compliance checks, and energy anomaly detection autonomously, across your entire portfolio.
• MRI's vendor management covers contractor and vendor workflows within its broader FM module. Facilio's vendor management includes full contract governance, SLA enforcement, and performance scoring as a core FM capability, not an add-on to a property accounting platform.
• MRI pricing is custom-quoted through a full sales cycle, with community estimates suggesting $800–$2,500/month for 10 users on a single module. Facilio pricing is custom, tailored to portfolio size, team structure, and deployment scope, visit Facilio's pricing page for a conversation that starts from a transparent position.

Facilio AI agents: Work on top of your existing stack, no migration required

If you are currently on MRI and not ready to migrate the full platform, Facilio's AI agents can be deployed on top of your existing MRI setup without replacing it. This is Facilio's explicit secondary pitch for teams mid-contract: you do not have to rip and replace to start getting AI agent-level automation on your FM operations.

Facilio AI agents integrate with your existing work order data, asset records, and IoT feeds, executing tasks, surfacing anomalies, and closing operational gaps that your current CMMS handles manually.

For large FM teams invested in their current platform, this path delivers AI capability without a multi-year migration project.

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