Global
Control &
Command Center
How PD7 connected buildings and
eliminated 80% of breakdowns
within 8 months of adopting Facilio?
40
%
Reduction in asset
downtime
3x
Portfolio growth and
innovation at scale
97
%
SLA adherence for
enhanced customer satisfaction
Mr. Paulo D
CEO, PD7 Technology
Facilio is a powerful tool. We’re able to scale facility operations and services across
large portfolio buildings effectively.
Numbers that Matter
Less than 10% of unplanned work orders
Favourite Facilio Feature
Customizable dashboards, KPI Cards decked on an intuitive
interface.
One word about Facilio
Assured success with 24*7 Customer support
THE BEGINNING
Making innovation the new dimension in property
operations
PD7 Technologies, one of the renowned operations and maintenance (O&M) services
companies in South America, is driven by its mission to provide uber quality services
via
tech-driven solutions.
With over a decade of presence in the region, the company has built its reputation as an
innovative O&M service provider, managing over 200+ customers across 5 million sq.ft and
is constantly looking to level up customer experiences.
THE CHALLENGE
How to centrally optimize portfolio operations?
Dealing with large portfolios of buildings with distributed locations, PD7 had to make
do with tedious operational strategies and dead-end tools to manage their grand scale of
operations. Like many tech-inclined FM companies, PD7 team faced 3 main challenges with
their execution model:
Aging and incompatible building systems
Multi-vendor systems were hard to manage and demanded vendor dependency or
specialized skill set for every insight
Lack of portfolio-level visibility
With tools limited to a building or site-level management, there was no way to
centralize contextual data, view insights across the portfolio or create value
for customers
Low Productivity gains
With siloed, inefficient operations, it was impossible for teams to remotely
operate or solve problems in real-time leading to frictional and reactive
experiences
THE CLEAR SOLUTION
Connected portfolio: command and control centre using Facilio
In early 2019, PD7 partnered with Facilio to optimize operating
costs in real-time and better add value to its customers. With Facilio, PD7 unified all
building systems and data points on the cloud, ultimately creating a seamless operational
experience. PD7 widened the scope of its innovation by predictively optimizing building
assets. Facilio delivered massive cost savings to PD7 by means of zero hardware outlays for
system integration, minimized penalties for SLA violations, and a better-equipped workforce.
So why did PD7 choose Facilio?
With a passion to put advanced technology front and center in their ways of managing
facilities, PD7 could uncover blind spots across maintenance, assets, and easily manage
multiple tenants with Facilio. They implemented connected-building portfolio with a
‘zero hardware’ demanding slim budget, and achieved:
Live Portfolio Performance Monitoring
Centrally aggregate all automation
data(across system make, communication protocols, and locations) on one
platform.
Live track performance of operations, asset, and maintenance across the
portfolio
Leverage connected assets for a comprehensive view of data points, foresee
anomalies and take real-time corrective actions.
Access portfolio-level insights to ingest building-wise performance of
maintenance, superior asset models, staff productivity, SLA adherence and so on.
Customizable report generation based on any specific data point across the
portfolio.
The data platform seamlessly extracts system parameters to throw light on
operational
realities in any building, be it cross-functional, cross-location, or cross-team.
Personalized dashboards to tenants with individual logins to impart enhanced
building operational knowledge.
Actionable insights tied to operations
By tightly
integrating data emanating from sensors and BMSs to Facilio’s centralized
intelligent platform, PD7 could seamlessly establish communication between assets,
analytics, and maintenance, without uprooting existing infrastructure.
With automation driving fully mobile workflows in every function, they achieved
improved uptime and delivered real-time building visibility to customers.
