Vendor performance tracking
Effortlessly manage vendors across multiple sites with one solution
Transform vendor management into a strategic advantage with Facilio’s centralized platform. Gain full oversight of vendor operations and ensure compliance effortlessly across your sites with no manual hassle.
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Trusted by the world’s largest property operations
firms
Vendor onboarding
Streamline vendor onboarding and induction with digital processes
Say goodbye to manual follow-ups and paper trails—set up automated workflows for every vendor onboarding process, from document submission and verification to induction.
Facilio keeps everything digital and makes compliance seamless by ensuring that only the verified and approved vendors are activated for assignments.
Vendor compliance management
Stay compliant and risk-free without chasing paperwork
Facilio’s vendor management software for facilities services automatically tracks certifications, insurance, and other requirements, sending alerts before they expire.
Non-compliant vendors are flagged before tasks are assigned, ensuring only qualified vendors are on the roster. This reduces liability, streamlines compliance, and keeps your operations audit-ready without the back-and-forth.
Vendor contract management
Track contract validity and avoid overlooked renewals with smart alerts
Manage all vendor contracts digitally on a central facilities platform. Facilio keeps track of contract renewals, amendments, and expirations, with automated reminders to ensure nothing slips through the cracks.
Stay ahead of deadlines, prevent operational disruptions, and always keep vendor agreements updated and accessible.
Work permits
Automate work permit approvals for faster execution
Don’t let slow approvals stall your projects. Vendors can submit work permits directly into the facilities vendor management system, where they’re routed through custom approval workflows.
Managers can review and approve permits in minutes, ensuring tasks start on schedule without bottlenecks.
Vendor performance Tracking
Make informed vendor decisions with real-time dashboards and reports
Struggling to get visibility into vendor performance across your portfolio? Facilio’s dashboards provide live updates on SLA adherence, job completion rates, and response times of different vendors across sites.
Make data-driven decisions to enhance vendor reliability with custom reports on vendor performance metrics.
With Facilio, we no longer need to scour through emails/hardcopy, etc., to find service records. Now, vendors add them to the work orders itself. It also ensures accurate payment tracking and helps perform accurate maintenance forecasts.
- Paul Vandervlis
General Manager of Facilities Services of Investa
General Manager of Facilities Services of Investa
Ready-to-deploy O&M efficiencies served with modularity
There is no one-size-fits-all solution when it comes to deploying a CMMS.
Pick and choose the modules you need to realise the true value of your properties.
Seamless vendor workflows, stronger partnerships, and easy efficiency—achieve it all the smart way with Facilio.
Book a demoFrequently Asked Questions
Why should I choose Facilio’s Vendor Management Software?
Facilio’s vendor management solution eliminates scattered communication by centralizing all vendor interactions on one platform and improving facilities vendor coordination.With Facilio’s mobile app for vendors, managers can track tasks, monitor performance, and connect with vendors in real-time, while vendors can manage work orders, upload invoices, and dispatch technicians effortlessly.Everything is automated—from onboarding to compliance and contract tracking—through condition-based workflows that ensure no detail is missed.
Why do I need vendor management software?
Using vendor management software is highly recommended if you handle vendors across multiple sites or services. Managing vendors across multiple sites without dedicated software can be chaotic and time-consuming.A vendor management software or vendor management system (VMS) like Facilio simplifies operations by automating compliance, centralizing communication, and streamlining approvals.Industries like retail, property management, and manufacturing that work with multiple vendors on a daily, can leverage VMS to reduce manual effort and focus on strategic decisions. If your business handles a large vendor network daily, a VMS ensures operational efficiency while reducing risks and costs.
How much does it cost to implement Facilio’s vendor management software?
The cost of implementing Facilio varies based on your business size and requirements. But what’s important is the ROI it delivers.Facilio saves you time by automating workflows, reduces risks with compliance tracking, and optimizes vendor performance. It also eliminates inefficiencies, which directly lowers costs. With these benefits, Facilio offers far more value than its cost. For detailed pricing, book a demo and see how it fits your operations.
Can you use CRM for vendor management?
Yes, you can use a CRM for vendor management, but it’s not ideal! CRMs are built for managing customer relationships, not vendor workflows.A vendor relationship management software like Facilio, on the other hand, is designed specifically for facility services vendor operations. It automates compliance, tracks SLAs, and streamlines work orders—things a CRM can’t do effectively. While you can make a CRM work, a vendor management system is purpose-built for managing vendors and ensuring smooth operations.
What kind of metrics or data can I track using a facilities vendor performance tracking system like Facilio?
You can track several important metrics using Facilio, such as SLA adherence, work order progress, compliance status, and vendor response times.Managers can monitor uploaded quotes, invoices, and resolution times, while identifying patterns in vendor performance across sites. This data helps you make informed decisions, ensure vendors meet expectations, and improve operational reliability—all from one centralized platform.Learn how Facilio helped Al Tayer gain better visibility into vendor management and performance.
Which is better: CMMS or VMS?
A CMMS (Computerizedc Maintenance Management System) covers all aspects of facilities management— maintenance, asset tracking, and vendor management—on one platform.While a VMS focuses solely on vendors, a connected CMMS like Facilio integrates vendor operations with broader facility needs, ensuring streamlined workflows, reduced risks, and streamlined facility management across the board. If your needs go beyond just vendor tasks, a CMMS is the way to go.
