Core commercial model
Primarily subscription-based, with annual recurring fees plus one-time setup and implementation fees.
How Facilio's pricing works
A deeper look at the dimensions that shape every Facilio quote — the pricing basis, what's typically included, and how each product family is commercially packaged.
Get a custom quoteCommercial model
The dimensions that shape every Facilio quote
Facilio is a flexible platform, so pricing is built from a few consistent levers. Here's how each one works.
Primary pricing basis
Varies by solution: user-based, site-based, enterprise-based, telemetry points-based, or floor area-based.
User-based pricing
Different user types are priced differently — admin, maintenance / internal, vendor, and requestor users.
Points-based pricing
For the Connected Buildings product, pricing may be based on the number of monitored telemetry data points.
Site-based pricing
Site / location count based pricing is applied especially for the retail segment.
Area-based pricing
For segments like Commercial Real Estate (CRE), licensing is based on price per square meter.
Modules
Pricing depends on the modules or functional areas activated. Bundled pricing may apply when multiple products are used.
Implementation fees
Usually charged as a one-time fee covering onboarding, configuration, data migration, training, and project management.
Integration fees
Integrations may have one-time development fees and sometimes ongoing annual maintenance / license fees.
Support & upgrades
Often included in the annual subscription fee, with standard support and platform upgrades bundled in.
Discounts
Discounts may be offered for multi-year terms, higher volumes, bundled products, or large rollouts.
Contract assumptions
Pricing is often quoted for a 3-year contract, with additional discounts possible for 5-year terms.
By product
How each Facilio product is commercially packaged
The right basis depends on what you're deploying. Below is how each product family is typically priced, what's included, and what may carry separate fees.
Connected Buildings / FDD / Energy Analytics / Supervisory Controls
Typical pricing basis
Usually per-point pricing, plus admin user and agent licenses.
What's usually included
Utility bill management, energy meter data analytics, virtual metering, energy analytics, alarm management, M&V, FDD, cloud-based portfolio supervisory controls, reports, and dashboards.
Typical extras / notes
One-time onboarding may be charged per point. Annual module fees are tiered by point volume, and there may be separate agent fees for building connectivity. Admin licenses, agent licenses, and implementation / data onboarding are priced separately, with tier discounts at higher point counts.
Connected CMMS / CaFm
Typical pricing basis
Most often user-based, with separate pricing for admin, maintenance / internal, requestor, and sometimes vendor users.
What's usually included
Portfolio management, asset management, reactive and planned maintenance, requestor / vendor portals, dashboards, reports, mobile apps, workflow automation, SLA matrix, and related maintenance workflows.
Typical extras / notes
Usually includes a one-time implementation fee for onboarding / configuration / training. Integrations are often priced separately, either as a rate-card effort or as annual integration licenses.
Portfolio / Real-estate rollout pricing
Typical pricing basis
In some commercial proposals, pricing is based on square meter / NLA rather than user counts. This is used for broader real-estate portfolio deployments.
What's usually included
Licensing can include platform access for unlimited internal / external users, mobile apps, and sometimes vendor portal app access.
Typical extras / notes
Often paired with phased implementation pricing, deployment-based discounts, and possible CPI-based annual increases depending on contract structure.
Enterprise / site-based variants
Typical pricing basis
Enterprise and number-of-site licensing options for larger or more complex deployments.
What's usually included
Depends on chosen modules and user types — positioned as a flexible option layered on top of the standard model.
Typical extras / notes
Cost drivers still include modules, integrations, migration, implementation, training, and support.
Optional add-ons / integrations / APIs
Typical pricing basis
Priced separately from the main product subscription. Examples include vendor portal licenses, integration license fees, OData / API endpoints, and custom integration effort.
What's usually included
Add-ons extend the base product rather than replacing the main pricing model.
Typical extras / notes
Examples include annual per-integration fees, per-endpoint API fees, or time-and-materials / rate-card pricing for development.
Ready for a tailored quote?
Share a few details about your portfolio and our team will put together a plan that fits your operations and deployment scope.
Get custom pricing