Global
Control &
Command Center
How PD7 connected buildings and
eliminated 80% of breakdowns
within 8 months of adopting Facilio?
40
%
Reduction in asset
downtime
3x
Portfolio growth and
innovation at scale
97
%
SLA adherence for
enhanced customer satisfaction
Mr. Paulo D
CEO, PD7 Technology
Facilio is a powerful tool. We’re able to scale facility
operations and services across large portfolio buildings
effectively.
Numbers that Matter
Less than 10% of unplanned work orders
Favourite Facilio Feature
Customizable dashboards, KPI Cards decked on an intuitive
interface.
One word about Facilio
Assured success with 24*7 Customer support
THE BEGINNING
Making innovation the new dimension in property operations
PD7 Technologies, one of the renowned operations and maintenance
(O&M) services companies in South America, is driven by its
mission to provide uber quality services via tech-driven
solutions.
With over a decade of presence in the region, the company has
built its reputation as an innovative O&M service provider,
managing over 200+ customers across 5 million sq.ft and is
constantly looking to level up customer experiences.
THE CHALLENGE
How to centrally optimize portfolio operations?
Dealing with large portfolios of buildings with distributed
locations, PD7 had to make do with tedious operational
strategies and dead-end tools to manage their grand scale of
operations. Like many tech-inclined FM companies, PD7 team faced
3 main challenges with their execution model:
Aging and incompatible building systems
Multi-vendor systems were hard to manage and demanded vendor
dependency or specialized skill set for every insight
Lack of portfolio-level visibility
With tools limited to a building or site-level management,
there was no way to centralize contextual data, view
insights across the portfolio or create value for customers
Low Productivity gains
With siloed, inefficient operations, it was impossible for
teams to remotely operate or solve problems in real-time
leading to frictional and reactive experiences
THE CLEAR SOLUTION
Connected portfolio: command and control centre using Facilio
In early 2019, PD7 partnered with Facilio to optimize operating
costs in real-time and better add value to its customers. With
Facilio, PD7 unified all building systems and data points on the
cloud, ultimately creating a seamless operational experience. PD7
widened the scope of its innovation by predictively optimizing
building assets. Facilio delivered massive cost savings to PD7 by
means of zero hardware outlays for system integration, minimized
penalties for SLA violations, and a better-equipped workforce.
So why did PD7 choose Facilio?
With a passion to put advanced technology front and center in
their ways of managing facilities, PD7 could uncover blind spots
across maintenance, assets, and easily manage multiple tenants
with Facilio. They implemented connected-building portfolio with
a ‘zero hardware’ demanding slim budget, and achieved:
Live Portfolio Performance Monitoring
Centrally aggregate all automation data(across system
make, communication protocols, and locations) on one
platform.
Live track performance of operations, asset, and
maintenance across the portfolio
Leverage connected assets for a comprehensive view of
data points, foresee anomalies and take real-time corrective
actions.
Access portfolio-level insights to ingest building-wise
performance of maintenance, superior asset models, staff
productivity, SLA adherence and so on.
Customizable report generation based on any specific data
point across the portfolio.
The data platform seamlessly extracts system parameters to
throw light on operational realities in any building, be it
cross-functional, cross-location, or cross-team.
Personalized dashboards to tenants with individual logins to
impart enhanced building operational knowledge.
Actionable insights tied to operations
By tightly integrating data emanating from sensors and BMSs to
Facilio’s centralized intelligent platform, PD7 could
seamlessly establish communication between assets, analytics,
and maintenance, without uprooting existing infrastructure.
With automation driving fully mobile workflows in every
function, they achieved improved uptime and delivered
real-time building visibility to customers.
