30%
Reduced reactive work orders
5%
Reduced refrigerant usage
99%
Alarms reduced via enhanced filtering
$$$
Millions saved in compliance & penalties
Scalable & Customizable

Your store, your way - We have the solution

Our connected retail solution modules can be customized to suit YOUR store, scope and strategies- portfolio-wide

c store

Improve revenue time with faster maintenance & visibility

Streamline maintenance for vital insights into equipment downtime and enhanced vendor performance.

GROCERY / SUPERMARKET

Eliminate food loss and reduce refrigeration costs

Optimize refrigeration run time and temperature to remove food loss and maintain budget

LARGE FORMAT RETAIL

Holistically manage facilities, equipment, and energy programs.

Get a overview of multi-store operations, equipment lifecycles, and sustainability in one dashboard.

Insightful O&M Efficiency

One Platform. Infinite Possibilities.

Whether you need a module or the entire platform, we’ll meet you wherever you are in your digitization journey to manage all things O&M, reduce truck rolls and gain revenue weeks

Improve maintenance operations with workflows based on issues and notification to relevant stakeholders. Unify visibility into contractors, site assets, inventory, etc.

retail_industry

Reactive and Planned maintenance

• Intelligent PPMs • Manual work order • Compliance work order • Alarm/Flagged Condition Work Order

Assets, Parts and Inventory

• Asset Lifecycle, Health, History, Financials, Warranty and Performance • Parts List, Requests, Location, Inventory and Cost.

Vendor Management

• Vendor Tracking, Site-level Mapping, Policy, Induction, Document Management, Permits, Check-in/Check-out, Compliance, Service Contracts & Invoicing

Service Portal/ Call Center

• Centralized Help desk • Multi-store support • Catalog • Contextual Notifications • Phone, Email, Direct Request • Quote Automation

Keep retail operational costs in check. Amp up customer satisfaction.

retail_industry

Workflow Automation

• Drag and drop builder • Intelligent routing • Custom maintenance schedules • Digitize unique processes • Approvals • Work to Quote

Inspections

• Digital Questionnaire • Templates for Inspection Types • Trigger Configuration • Schedules • Inspection Scores • Recurring Failure

Reporting and Dashboards

• Portfolio-wide KPIs • Vendor SLAs • Planned vs Reactive • Response Time Benchmarking • Executive Visibility Dashboard • Stakeholder Specific Dashboard

Mobile Apps

• Out-of-the-box native apps for all Facilio modules with role-based views & access (iOS and Android)

Track asset usage and identify energy-saving opportunities. Prevent energy wastage.

retail_industry

Utility Tracking and consumption

• Historical Bill Analysis • Utility / Interval Data • Bill Validation • Energy Budgeting • Best/Worst Performing Stores

Portfolio Benchmarking

• EUI (Energy Usage Index) • Consumption Analysis (Portfolio-level, Site-level, Asset-level) • Store Score • Measurement & Verification

Real-time Monitoring and Analytics

• Indoor Air Quality / CO2 Emissions • Demand vs Consumption • Regression Analysis • Load curves • Heatmaps • Operating/non-operating hours

Cloud-based Multi-store Energy Optimization

• Verified savings-focused cloud optimization strategies

Increase asset uptime. Say no to food wastage.

retail_industry

Unified Telemetry data and alarms

• Centralized Alarms (Emails, Phone, System/BMS Alarms) • IoT Edge

FDD & Rule Engine

• Faults & Alarms • Cost impact • Root Cause Analysis • Alarm to Automated Work Order • Corrective Workflow

Normalization and Alarm Triaging

• Alarm Filtering Rules • Filtering basis severity & equipment-category • Smart correlation • Delay Rules • Flagged Events

Automated Alarm Action

• Automated action based on store managed or bureau managed • Case Alarm

Master compliance standards for refrigerant and fuel systems. Skip Penalties

retail_industry

Digitized Compliance Tracking

• Manual (Planned Inspections, Rounds) • Mobile App • Refrigerant Inventory • Usage over time • 608 Fuel Compliance • Refrigerant compliance: CARB, ASHRAE etc.

Condition-based and Proactive Detection

• Automated (Based on sensor, monitoring process parameter) • Estimate Liquid loss • Risk (Time/Cost) • Automated Corrective Action (refill, skip or follow through)

Audit-ready reports

• Auto-streamline Refrigerant Records & Compliance Data • Digitized Custom reports • Automated Reports to Stakeholders

Sensor-less Leak detection

• Automated Cloud Strategies to Understand Health and Status of Refrigeration Cases • Sensorless Slow Leaks Forecasting

Efficient technician dispatch. Prioritized services. Real-time schedules.

retail_industry

Dipatcher

• Work Order Glimpse • Region Filter • SLA Filter • Priority Based Work Order Sorting • Staff Insights • Gantt Charts • Map View •Skill set Based Technician dispatch

Service Reps (Mobile App)

• Appointment management • Navigation to the job site • Travel Time Monitoring • Timesheets • Get notes and photos during work

Admin

• Comprehensive overview of work orders, resources and time offs • Create & edit access of resources, time offs and work orders

Insightful O&M Efficiency

One Platform. Infinite Possibilities.

Whether you need a module or the entire platform, we’ll meet you wherever you are in your digitization journey to manage all things O&M, reduce truck rolls and gain revenue weeks

Improve maintenance operations with workflows based on issues and notification to relevant stakeholders. Unify visibility into contractors, site assets, inventory, etc.

retail_industry

Reactive and Planned maintenance

• Intelligent PPMs • Manual work order • Compliance work order • Alarm/Flagged Condition Work Order

Assets, Parts and Inventory

• Asset Lifecycle, Health, History, Financials, Warranty and Performance • Parts List, Requests, Location, Inventory and Cost

Vendor Management

• Vendor Tracking, Site-level Mapping, Policy, Induction, Document Management, Permits, Check-in/Check-out, Compliance, Service Contracts & Invoicing

Service Portal/ Call Center

• Centralized Help desk • Multi-store support • Catalog • Contextual Notifications • Phone, Email, Direct Request • Quote Automation

Keep retail operational costs in check. Amp up customer satisfaction.

retail_industry

Workflow Automation

• Drag and drop builder • Intelligent routing • Custom maintenance schedules • Digitize unique processes • Approvals • Work to Quote

Inspections

• Digital Questionnaire • Templates for Inspection Types • Trigger Configuration • Schedules • Inspection Scores • Recurring Failure

Reporting and Dashboards

• Portfolio-wide KPIs • Vendor SLAs • Planned vs Reactive • Response Time Benchmarking • Executive Visibility Dashboard • Stakeholder Specific Dashboard

Mobile Apps

• Out-of-the-box native apps for all Facilio modules with role-based views & access (iOS and Android)

Track asset usage and identify energy-saving opportunities. Prevent energy wastage.

retail_industry

Utility Tracking and consumption

• Historical Bill Analysis • Utility / Interval Data • Bill Validation • Energy Budgeting • Best/Worst Performing Stores

Portfolio Benchmarking

• EUI (Energy Usage Index) • Consumption Analysis (Portfolio-level, Site-level, Asset-level) • Store Score • Measurement & Verification

Real-time Monitoring and Analytics

• Indoor Air Quality / CO2 Emissions • Demand vs Consumption • Regression Analysis • Load curves • Heatmaps • Operating/non-operating hours

Cloud-based Multi-store Energy Optimization

• Verified savings-focused cloud optimization strategies

Increase asset uptime. Say no to food wastage.

retail_industry

Unified Telemetry data and alarms

• Centralized Alarms (Emails, Phone, System/BMS Alarms) • IoT Edge

FDD & Rule Engine

• Faults & Alarms • Cost impact • Root Cause Analysis • Alarm to Automated Work Order • Corrective Workflow

Normalization and Alarm Triaging

• Alarm Filtering Rules • Filtering basis severity & equipment-category • Smart correlation • Delay Rules • Flagged Events

Automated Alarm Action

• Automated action based on store managed or bureau managed • Case Alarm

Master compliance standards for refrigerant and fuel systems. Skip Penalties

retail_industry

Digitized Compliance Tracking

• Manual (Planned Inspections, Rounds) • Mobile App • Refrigerant Inventory • Usage over time • 608 Fuel Compliance • Refrigerant compliance: CARB, ASHRAE etc.

Condition-based and Proactive Detection

• Automated (Based on sensor, monitoring process parameter) • Estimate Liquid loss • Risk (Time/Cost) • Automated Corrective Action (refill, skip or follow through)

Audit-ready reports

• Auto-streamline Refrigerant Records & Compliance Data • Digitized Custom reports • Automated Reports to Stakeholders

Sensor-less Leak detection

• Automated Cloud Strategies to Understand Health and Status of Refrigeration Cases • Sensorless Slow Leaks Forecasting

Efficient technician dispatch. Prioritized services. Real-time schedules.

retail_industry

Dispatcher

• Work Order Glimpse • Region Filter • SLA Filter • Priority Based Work Order Sorting • Staff Insights • Gantt Charts • Map View •Skill set Based Technician dispatch

Service prioritization based on store needs

• Appointment management • Navigation to the job site • Travel Time Monitoring • Timesheets • Get notes and photos during work

Real-time scheduling

• Comprehensive overview of work orders, resources and time offs • Create & edit access of resources, time offs and work orders

Integrations

Insights delivered to your daily tools

Out-of-the-box integrations to connect with your existing business ecosystem

Support & Security

Invest In Your Business With Peace of Mind

As we guarantee you enterprise-grade security and dedicated support throughout your Facilio journey

Rapid onboarding; store-wide rollout in 4 to 6 weeks
Dedicated CSM & 24*5 support
Extensive knowledge base, training videos & help guides
Weekly reports on key O&M KPIs

Future-proof Your Portfolio-wide Retail Facility Operations