Built for cleaning & maintenance providers Crews + subcontractors Multi-site operations

Become the operational control plane for every client, crew, and subcontractor.

Facilio sits between client-mandated portals, internal teams, subcontractors, and finance—normalizing workflows into a single operational interface so you can execute without swivel-chairing across systems.

Book a demo See how it works

Centralized work order lifecycle

RFQ-to-award subcontractor orchestration

Real-time SLA visibility and escalations

Trusted outcomes: Less manual coordination Faster job closure Improved billing cycle time

Operations snapshot

A single view across jobs, vendors, SLAs, and billing status.

Open jobs

128

At risk SLA

Pending invoices

Today's queue

Live status

Dispatch - Site 14

Assigned to vendor

In progress

RFQ - HVAC cleanup

3 quotes received

Awaiting award

Closeout - Lobby deep clean

Photos uploaded

Needs approval

Compliance

Auto-alerts for expiring insurance and missing documents.

Job costing

Budget vs actual across labor, materials, and vendor spend.

Pain points

When you scale service delivery, coordination breaks first.

If client-mandated portals, internal tools, vendor emails, and billing systems all operate in silos, your team becomes the integration layer—and margin erodes with every manual handoff.

Work orders scattered

Requests come in via email, portals, and calls—then get copied into spreadsheets.

Subcontractor black box

RFQs and follow-ups live in inboxes. Quote status is hard to track.

Compliance risk

Insurance and documents expire without timely alerts or a central audit trail.

Margin leakage

Costs are unclear until month-end, and rework isn't consistently captured.

What this causes

Slower execution due to manual follow-ups
Missed SLAs and customer escalations
Billing delays from missing proof-of-work
Reporting gaps across sites and contracts

Bottom line

Tool sprawl turns operations into a people-dependent process. Facilio turns it into a system-driven one.

What Facilio delivers

A unified operational control plane across clients, vendors, and sites.

From client portal intake → assignment → execution → validation → billing sync, Facilio standardizes workflows across disparate systems and brings structure, visibility, and financial discipline to service delivery.

Centralized work management

Create, route, assign, and track work across internal crews and subcontractors with a single source of truth.

Intake → dispatch
Crew scheduling
Site & customer visibility

Vendor & subcontractor orchestration

Automate RFQs, quotes, awards, onboarding, and compliance—without chasing email threads.

RFQ-to-award
NTE management
Docs & compliance alerts

Real-time service visibility

Track status, time, photos, exceptions, and escalations so nothing gets stuck.

Start/Pause/Complete
SLA & overdue escalations
Proof-of-work

Costing + billing that closes the loop

From completion to invoice with documentation attached—reduce disputes and improve cash flow.

Budget vs actual
Bulk invoicing
Integration-ready

Workflow

From request to revenue—end to end.

A simple flow that removes manual handoffs and keeps everyone aligned across the job lifecycle.

Request comes in

Client portal, integration, or internal intake.

Auto-route & assign

Dispatch to crew or subcontractor with rules.

Quote & approve

RFQs, NTE limits, award, schedule.

Execute + document

Time, photos, updates, exceptions.

Validate & invoice

Approvals → invoice → payment status.

Walk me through a demo

Use cases

Built for the workflows you run every day.

Pick your biggest pain—Facilio connects the dots from execution to outcomes.

Multi-site work order dispatch

Standardize execution across every site and region.

Commercial RFQ & subcontractor award

Issue RFQs, compare quotes, award, and track.

Compliance & document tracking

Collect and monitor insurance, W-9s, contracts, and renewals.

SLA tracking & escalations

Prevent overdue work with automated escalations.

Job costing by site/contract

See true profitability at the job level.

Integrations

Connect CRM, finance/ERP, HR/payroll, and client systems.

Ecosystem

Act as the system of coordination across your ecosystem.

Facilio integrates with CRM, finance/ERP, HR/payroll, and client-mandated platforms—including networks like ServiceChannel and the CorrigoPro network—so you don't replace systems, you orchestrate them through one operational layer.

CRM

Sync customers, sites, and contract details.

Finance / ERP

Push invoices, payments, and coding.

HR / Payroll

Align labor allocation and employee data.

Client systems

Exchange work orders and closeouts.

Why it matters

By normalizing data from multiple client portals and internal systems into a single interface, Facilio eliminates duplicate data entry and keeps everyone aligned—from the field to finance—so you can scale without scaling operational overhead.

Integration-ready

APIs and connectors support common enterprise stacks and client-mandated portals—including ServiceChannel and CorrigoPro network integrations—so Facilio becomes your standard operating interface regardless of the systems your customers require.

FAQ

Common questions

The quick answers prospects usually ask in the first call.

Do subcontractors need to be onboarded into Facilio?

For structured RFQs, assignments, and compliance tracking, subcontractors are typically onboarded via a portal or invite so their documents, rates, and job updates can be managed in one place.

Can customers approve work in the platform?

Yes. You can route completed work through internal review first, then customer approval—with photos, notes, and an audit trail attached to the work order.

How does RFQ and NTE work?

You can issue RFQs to approved vendors, collect quotes centrally, evaluate and award. NTE limits help control spend and ensure approvals when thresholds are exceeded.

What systems can Facilio integrate with?

Facilio commonly integrates with CRM, finance/ERP, HR/payroll, and client platforms. Exact integrations depend on your stack and can be configured via APIs and connectors.

How do you reduce billing delays?

By tying invoices to validated work orders—with proof-of-work and approvals—so finance has everything needed to bill accurately and faster.

Demo 15–30 minutes Ops + Finance friendly

See Facilio on your workflows.

We'll map your request-to-revenue flow, highlight where time and margin leak today, and show how to centralize execution, vendor coordination, compliance, and billing.

Live walkthrough of work orders + vendor RFQs
Approvals, proof-of-work, and escalation paths
Costing + invoicing close-the-loop

Request a demo