Fortes Education, an organization with over 40 years of operational experience, owns, builds, and manages some of the premier schools in the UAE. It is led by committed educators who have created an innovative and character-building environment to empower young students with world-class education.
The use of multiple tools like Excel sheets, calls, and emails led to accountability issues, communication gaps, and labor-intensive processes.
Delays in predicting and addressing asset failures negatively impacted students' and staff's experience.
Limited visibility into vendor activities made it impossible to track job status, SLAs, and technician productivity.
Facillio delivered a connected CMMS solution that helped Fortes Education in three core operational areas:
Facilio's solution replaced the reliance on emails, calls, and Excel sheets for logging service requests and became a single source of truth at Fortes Education. The templatized digital inspection checklists helped save time and improve the school’s audit readiness. Facilio went a step further by configuring custom workflows that automated day-to-day service requests and work order management, empowering the O&M teams with a streamlined and efficient process.
This helped the O&M teams with the following:
Equipped with 150+ customizable business reports, Facilio’s team tailored a reporting ecosystem unique to the organization with extensive KPI tracking and productivity analysis. User-specific dashboards were designed to ensure that each team member had access to relevant information. Reports used include:
Facilio integrated with the existing BMS system to monitor the campus's overall energy and water consumption. Building and asset-level breakdown of energy usage trends helps the school identify high-consumption areas and implement energy-saving measures.
Building performance is further optimized with the FDD module that continuously monitors asset performance and helps prioritize and address critical issues immediately, maintaining a safe learning environment.