Service Request Management

Introduction to Service Request Management in Facilio: streamline how occupants raise and track requests.

Overview of Service Request Management in Facilio: capture, route and resolve requests to keep occupants happy.

4 items

Manage the service request lifecycle in Facilio: track requests from intake to resolution.

Explore associable modules in Facilio service requests: link related records for full context on every request.

Explore service request features in Facilio: see the capabilities that streamline intake, routing and resolution.

Configure administrator settings for service requests in Facilio: control intake, routing and defaults.

There are certain functionalities and icons associated with the modules grouped into the Help Center that facilitate various activities.

The Service Request module holds significant importance within an organization for several reasons: