Creating Work Orders

In case of any unexpected outages in the facility, the users can raise a ticket to schedule maintenance. A maintenance work order can be created by the tenants or facility managers. To create a work order,

1. Select Work Order under the Maintenance module. The list of open work orders are displayed by default as shown below.

   
   Note: Separate views are configured in this section to filter the various types of maintenance activities. Click the (Chevron) to view the available options.

2. Click the (plus) icon at the bottom right of the screen. The CREATE window appears as shown below.

   

3. Update the following fields in this screen:

   • Subject - A tagline that specifies the purpose of the work order

   • Site - The zone where the work order task is to be executed

   • Description - Ashort note explaining the purpose of the work order

   • Category - The type of the work order being created

   • Maintenance Type - A classification to define the type of maintenance. You can choose any of the following options:

     • Breakdown
     • Compliance
     • Corrective
     • Predictive
     • Preventive
     • Rounds

   • Priority - The order in which work order is executed. You can select from the following options:

     • Low
     • Medium
     • High

   • Space/Asset - The space or asset for which the work order is created

   • Team/Staff - The group or individual to whom the task will be assigned

   • Attachments - An additional document or file providing more information on the work done

   • Parent Work Order - A primary work order that serves as a main reference point for the work order, if any

   • Send For Approval - The process that confirms the work order execution

     Note: If this field is enabled, you cannot execute the work order until it is approved.

   • Vendor - The third party to whom the maintenance activity is handed over

4. Click Create. The work order is added successfully to the list of open work orders.