Survey Template
A survey is a research strategy for collecting customer input to understand every detail about a completed procedure, including the overall feedback. These inputs help validate the quality of service offered and make better business decisions.
Survey management includes analyzing consumer behavior, market trends, and social opinion. An organization needs surveys to know whether the customer is happy about the work done. For effective results, surveys created must be efficient enough to derive the required inputs or details from people targeted to respond.
Overview
The Surveys module of the application allows configuring surveys for the Work Orders module. It automates the process of undertaking surveys in critical and relevant scenarios.Working with Survey Builder
Surveys are a convenient means of gathering data on customer views over a task. They standardize the method of collecting inputs on a similar work across diverse customer groupsTaking Survey
Taking surveys is a reliable means for passing on the original feedback to the concerned people who are creditable or willing toPoints to Remember
As each survey has its own goal its purpose is to help developan awareness of customers' perspective and expectations,