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Configuring Criteria

Defining criteria is the major part of the condition creation process, as a condition in general is a criteria or combination of criteria that confirm the occurrence of certain events, whether an action can be executed, and much more.

In order to define a criteria you must specify the trigger field, corresponding operator and input value (as applicable) in the following fields:

  • Field - Select a field on which the condition is to be applied.

    Note: The values in the drop down list are the fields corresponding to the selected module.
  • Operator - Select the operation or comparison methodology to be applied. You can choose any of the following possible operators:

    • Is empty
    • Is not empty
    • Is
    • Isn't
    • Role is
    • Date related operators (like, Yesterday, starting tomorrow, last month, this week and so on)
    • Numeric operators (like, !=, >=, >, between and so on)
    • String operators (like, contains, starts with, ends with and so on)
    Note: The operators displayed vary with respect to the field chosen.
  • Value - Enter the field input for which the condition applies.

    Note: The applicability of this field depends on the operator set. For example, if the operator is set to 'Is empty' this field is not applicable.

A sample criterion configuration is shown in the screenshot below.

You can use the and buttons to add or delete a record in this window. In case of multiple criteria, you can choose to match all or selected criteria using the Match All and Match Any options.