Helpdesk on WhatsApp
A quick look at the Helpdesk experience on WhatsApp — tenants, technicians, and operators interact with Facilio over the messaging app they already use every day.
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Helpdesk AI: Every Conversation, Captured & Logged
Helpdesk AI answers and transcribes calls, reads and replies to messages, logs every thread, analyzes sentiment, and raises a ticket only when needed.
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Helpdesk AI Intake: Calls, WhatsApp, Web & Email
Set up your Helpdesk AI agent once, then connect voice calls, WhatsApp, a website chat widget, and email—so every request lands as one tracked ticket.
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Helpdesk AI Onboarding: Your Agent Builds Itself
Sign up, paste your website, and Helpdesk AI reads your site, learns your business, and auto-fills every detail — services, scope, and more — ready to review.
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