Helpdesk on WhatsApp
A quick look at the Helpdesk experience on WhatsApp — tenants, technicians, and operators interact with Facilio over the messaging app they already use every day.
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Helpdesk Contacts: Captured Automatically, Zero Typing
Calls, emails, chats—Helpdesk captures every contact straight from the conversation and keeps one clean, living database, with zero typing.
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See your whole helpdesk on one screen—customer mood, per-channel volumes and trends, and your latest conversations in one view.
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Helpdesk AI: Turn a WhatsApp Photo into a Ticket
A tenant sends a photo on WhatsApp and AI reads the image, analyzes the issue, and creates a detailed helpdesk ticket instantly—no typing.
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