Helpdesk AI: Turn Calls into Tickets Instantly
Watch Mira, Facilio's AI helpdesk assistant, answer a resident's after-hours call and turn it into a structured, assigned ticket — automatically.
Watch Mira, Facilio's AI helpdesk assistant, answer a resident's after-hours call and turn it into a structured, assigned ticket — automatically.
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Helpdesk AI answers and transcribes calls, reads and replies to messages, logs every thread, analyzes sentiment, and raises a ticket only when needed.
A tenant just speaks the problem—Helpdesk AI transcribes the voice note live, extracts what, where and how urgent, and raises a structured ticket.
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