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From tenant portal, to help desk, to work order management -- Facilio unifies facilities maintenance using IoT so that CREs have a central place of action in real-time.

Maintenance management

What is unified
facilities maintenance?

Instead of having critical tickets, work orders, and asset information spread over emails, random notes, and spreadsheets, Facilio brings everything CREs need to work on under one roof. With a single real-time application, commercial facilities can stop shuffling between multiple tools to move maintenance and instead focus on delivering results.

Mobile work order

Empower teams to be
more productive

Collaborative, clear and accessible anywhere

Your facility teams waste a lot of time on redundant processes -- collecting check sheets, searching emails for work orders, or hunting asset information. Things take longer than necessary and tenants are impacted before teams could resolve tasks or incidents. But not with Facilio.

Stay on top of your team’s work, wherever you are. From hard and soft services to third-party contractors, give your teams the best tools to be smart, responsive, and productive.


Make your facilities
experience stand out

All schedules across portfolio, in one place

Your assets can be heavy-duty. Your maintenance spreadsheets shouldn’t be. Now plan, organize, and manage maintenance and inspection, from a single complete view.

Facilio provides preventive and predictive maintenance that automates work orders based on date, time, alarms, meter readings, or any defined anomaly. It helps you easily create schedules, track current and past tasks, and keep assets in best health for the best experience.

Planned maintenance
Facility helpdesk

Act quickly with contextual tickets

Be faster and better at supporting your tenants

Today’s tenants want real-time answers. Give them the flexibility and choice to connect with you instantly. Facilio pulls up all work requests submitted via email, phone, SMS, web forms, or even walk up -- onto a single convenient interface.

Facilio uses machine learning models to provide assisted fix with building-specific insights that helps teams resolve problems faster. Now, understand every ticket with real-time context.


Streamline operations with smart techniques

Unified building insights that automatically drive actions

Think about all the places in your routine that can save time on recurring work - like following up on overdue work orders, alerting teams when energy shoots up, figuring which team is available by when, and rummaging contact details.

Facilio automates all of this, and more. Be it workforce, asset, or energy performance -- clearly set thresholds, get notified and alerted, automate work orders, or proactively drive any necessary action to get results.

Building automation

Your powerful personal assistant

Day, week, month - always know what’s ahead

Enjoy smart tracking of PMs and an intelligent resource planner across every asset and space using Facilio’s 52 week calendar. Customize recurring events, toggle events on or off, and always know who’s doing what by when.

Maintenance management

It’s all in the details

Facilio is built to make life easier for commercial real estate professionals
Image Verification

Improve data reliability and mandate
before/after images to successfully
complete work orders.

Paperless Collaboration

Easily include task guidelines and
files. Communicate, share and
collaborate across teams.

Team Efficiency

Average resolution time of
technicians,SLA violations by teams,
sites with most work requests and


Sort, prioritize, and distribute
maintenance workload so that teams
function clearly in tandem.

Templates and Triggers

Create maintenance schedules with
just one click. Set up how often and
what needs to trigger work orders.

Real-time Notifications

Get notified exactly when you have
to. Receive alerts in-app and through
email, text, and push notifications.

Quick-view Reports

Visualize insights already available
in- app or create new performance
metrics against any dimension you

Customer Portal/App

Give your tenants the flexibility to
make outside requests and track
status from a single portal. Include
your logo and custom fields.

User Permissions

Access in Facilio is fully configurable
with permission-based views and
actions set for specific roles.

Take Facilio for a spin. Get in touch now.


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