# Technicians

> The technicians and vendors the Coordinator works with, in-house and contractors, synced from the tools you already use. Each profile shows live status, contact details, skills and job history.

**Find it in:** Technicians

*From the Facilio Work Coordination Guide — https://facilio.com/help/work-coordination-guide/technicians/*

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## Your team at a glance

Open **Technicians** in the menu to see everyone as a grid of cards. The total appears next to the title.

![Each card shows the technician's live status, email and top skills.](https://facilio.com/help/work-coordination-guide/screens/technicians.webp)
*Fig. 1 — Each card shows the technician's live status, email and top skills.*

| Colour | Status |
| --- | --- |
| Green | Available or active |
| Yellow | Busy |
| Grey | Offline or unavailable |
| Blue | Any other status, for example on a job or off duty |

## Look up a technician

### How to find a technician and open their profile

1. Type a name into **Search by name…**.
2. Click the card. The **Technician Profile** opens on top of the list.

![Details: today's availability, star-rated skills, certifications, territories and inventory.](https://facilio.com/help/work-coordination-guide/screens/technician-profile.webp)
*Fig. 2 — **Details**: today's availability, star-rated skills, certifications, territories and inventory.*

3. Click `Job History` to see the tickets assigned to this technician.

## Inside a profile

| Section | What it shows |
| --- | --- |
| **Name and contact** | **Internal** (your own staff) or **External** (a contractor), phone, email and their technician ID |
| **Availability** | Today on a 24-hour timeline, with breaks marked and a live **Now** line |
| **Skills** | Each skill rated from 1 to 5 stars |
| **Certifications** and **Applicable Territories** | Licences and qualifications, and the sites they cover |
| **Inventory** | Tools and parts they carry, with quantities |

## Adding technicians

Technicians aren't typed in by hand. They sync from the system your team already uses, such as Facilio. See [Data Sources](https://facilio.com/help/work-coordination-guide/settings/#data-sources).