# Getting started

> The first time you open Work Coordination, give it your website. Atom reads it, sets up your agent and drafts the rules it will follow for every job. You then check those rules and change anything that isn't how your team works.

**Find it in:** Onboarding (opens the first time you open the app)

*From the Facilio Work Coordination Guide — https://facilio.com/help/work-coordination-guide/getting-started/*

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## How first-time setup works

Setup happens in three parts, in this order:

1. **Onboarding.** Give Work Coordination your website. Atom reads it and drafts your Coordinator's rules.
2. **Setting up.** Atom sets up your agent. This takes a moment, and the page moves on by itself.
3. **Review your rules.** Open **Coordinator** and check the rules Atom drafted. Change anything by telling Atom in plain words.

Until onboarding is finished, every page of the app opens onboarding instead. Once it's done, onboarding doesn't open again.

## Step 1 · Give Atom your website

![Every job assigned, chased and closed. Without the chasing. One website address is all Atom needs to start.](https://facilio.com/help/work-coordination-guide/screens/onboarding.webp)
*Fig. 1 — **Every job assigned, chased and closed. *Without the chasing.*** One website address is all Atom needs to start.*

### How to set up Work Coordination from your website

1. Open Work Coordination. Onboarding opens full screen.
2. Type your company's website into the **your-website.com** field.
3. Click `Get Started`, or press Enter. The button stays greyed out until the field has an address in it.

> No website? Click `Start without one` under the field. Atom sets up your agent without reading a website, and you describe how your jobs run in the [Coordinator](https://facilio.com/help/work-coordination-guide/coordinator/) instead.

### If your company already uses Facilio Helpdesk

If your team already set up Facilio Helpdesk, Work Coordination already knows your website. The field is filled in for you, and the line above it says so.

![We already know Northpoint FM from your helpdesk setup: check the address and click Get Started.](https://facilio.com/help/work-coordination-guide/screens/onboarding-known.webp)
*Fig. 2 — *We already know Northpoint FM from your helpdesk setup*: check the address and click `Get Started`.*

## Step 2 · Atom sets up your agent

![Almost there… Atom is configuring your agent and drafting your rules.](https://facilio.com/help/work-coordination-guide/screens/onboarding-setting-up.webp)
*Fig. 3 — **Almost there…** Atom is configuring your agent and drafting your rules.*

There's nothing to click on this screen. It checks every few seconds, and as soon as your agent is ready, Work Coordination opens on [Home](https://facilio.com/help/work-coordination-guide/home/).

### If setup doesn't finish

![We Couldn't Build Your Agent. Nothing you entered is lost.](https://facilio.com/help/work-coordination-guide/screens/onboarding-error.webp)
*Fig. 4 — **We Couldn't Build Your Agent.** Nothing you entered is lost.*

1. Click `Retry` to try again with the same website.
2. To change the address, click `Back` at the top left. You return to the first screen.
3. Or click `Start without one` to set up without a website.

## Step 3 · Review the rules Atom drafted

Atom drafts a first set of rules from your website, one for each stage of a job. For Northpoint FM, that's when a job is assigned, when the vendor goes quiet, when they're on site, when the work is done and when the invoice comes in.

![Coordinator: the five stages of a job, as Atom drafted them for Northpoint FM.](https://facilio.com/help/work-coordination-guide/screens/coordinator.webp)
*Fig. 5 — **Coordinator**: the five stages of a job, as Atom drafted them for Northpoint FM.*

1. Open **Coordinator** under **Agent Configuration** in the menu.
2. Read each stage. Click one to see all of its rules.
3. If something isn't how your team works, click `Edit rules` and tell Atom. See [How to change a rule](https://facilio.com/help/work-coordination-guide/coordinator/#how-to-change-a-rule-by-telling-atom).

> If Atom couldn't work something out from your website, the Coordinator page shows a yellow **questions still open** banner. Click `Answer now` to answer them. See [Answer Atom's questions](https://facilio.com/help/work-coordination-guide/coordinator/#answer-atoms-questions).

## What to set up next

- **Invite your team** in [Settings › Users](https://facilio.com/help/work-coordination-guide/settings/#your-team).
- **Check your channels.** Atom sends jobs and chases vendors on the email, WhatsApp and voice channels in [Settings](https://facilio.com/help/work-coordination-guide/settings/#channels-the-coordinator-sends-on). If a rule names a channel that isn't connected, the [Coordinator](https://facilio.com/help/work-coordination-guide/coordinator/#channels) tells you.
- **Bring in your tickets and technicians** from Facilio through [Data Sources](https://facilio.com/help/work-coordination-guide/settings/#data-sources).